Case Manager

Morgan & Morgan, P.A.•Richmond, VA

15d•$60,000 - $90,000•Onsite

About The Position

Morgan & Morgan is seeking a highly organized, customer-focused, and empathetic Case Manager to manage a varied caseload and assist attorneys with developing settlements, preparing documents, and handling correspondence. The Case Manager manages case files from intake through closing under an attorney’s direction and works with clients, insurance carriers, healthcare providers, attorneys, and coworkers. The position is on-site, allowing team members to work alongside colleagues and gain direct experience.

Requirements

At least 2 years of experience working as an insurance adjuster or pre-litigation paralegal.
Ability to be a team player and follow procedures.
Ability to proactively interact with clients, insurance companies, and medical providers.
Ability to multitask, prioritize, and manage workload with a positive attitude and minimal supervision.
Strong organizational skills and ability to manage multiple deadlines in a fast-paced environment.
Strong writing and communication skills and attention to detail.
Extensive computer and database expertise, including Microsoft Word, Excel, and Outlook.
Typing speed of at least 35 words per minute.

Nice To Haves

Bachelor’s degree.
Prior experience as a Personal Injury Case Manager.

Responsibilities

Interact daily with existing and potential clients by telephone and in person.
Order medical records from providers and communicate with clients and providers during treatment.
Obtain documents needed to support injury and liability positions.
Work with insurance carriers and healthcare providers to secure records and account balances.
Work with coworkers involved in managing and supporting case files.
Maintain organized case files.
Prepare comprehensive demands and assemble supporting materials for submission to carriers under an attorney’s direct supervision.
Interact with attorneys and present case synopses when required.
Manage case files from intake through closing under an attorney’s direction.
Perform other related duties as assigned to meet business needs.