Case Manager - Youth Project Lighthouse

Calumet•Chicago, IL

About The Position

Metropolitan Family Services is hiring a full-time Case Manager for its Calumet team, supporting the Youth Project Lighthouse. The Case Manager assesses clients’ needs, develops and monitors service plans, and provides supportive help, advocacy, and case management to individuals and families. The role involves working with community resources and program staff, engaging clients in challenging settings to develop healthy behaviors and coping skills, and responding to emergencies and crises in consultation with a supervisor. The position requires work in community and home-based settings and driving for work; transporting clients in a personally owned vehicle is preferred. The average starting salary is $45,000–$50,000 annually, depending on skills and experience.

Requirements

Bachelor’s degree in Psychology, Social Work, or a related field from an accredited college or university.
Strong interpersonal and time management skills.
Ability to maintain assigned community and home-based services.
Ability to work effectively with diverse individuals and groups.
Driving for work is required.

Nice To Haves

Some direct service experience.
At least one year of case management experience in a social service or healthcare setting.
Transportation of clients in a personally owned vehicle.

Responsibilities

Conduct thorough assessments of clients and evaluate their problems and service needs.
Develop written client service plans specifying goals and services, and supplement plans as needed.
Provide supportive help, advocacy, and case management to individuals and families dealing with environmental and interpersonal relationship issues.
Work collaboratively with community resources, develop knowledge of available resources, and help clients use them.
Meet contract, grant, and program requirements, including timelines and reporting requirements.
Engage clients in challenging settings to help them learn, practice, and develop healthy behaviors and coping skills.
Reassess and monitor clients’ situations and the adequacy of service plans.
Collaborate and participate with other program staff in planning and implementing service plans.
Handle emergencies and crisis situations within the target population after consultation with a supervisor.
With supervisory approval, authorize limited amounts of financial assistance to assigned clients.
May work with community groups.
Work effectively with diverse staff and service populations.
Perform other duties as assigned.