Case Manager

Centerstone•Fort Myers, FL

13d

About The Position

The Case Manager provides mental health, substance use, and outreach services to individuals who may have mental health and/or substance use disorders. The role works with community partners and local stakeholders to provide comprehensive care and meets with individuals in the office, hospital, or their own environments, including homes, schools, and workplaces. The Case Manager ensures continuity of care through case management services and connects clients and families with resources to improve their quality of life. Clinical training opportunities are available based on program and interest.

Requirements

Bachelor's degree.
Strong written, verbal, in-person, and virtual communication skills.
Knowledge and understanding of people with co-occurring issues, their families, and family systems.
Good organizational and time-management skills.
Competency with electronic medical records, computer systems, and documentation.
Strong interpersonal communication skills to collaborate with team members and maintain professionalism.
Ability to be accountable and self-directed in daily duties.
Knowledge of community resources or ability to learn them quickly.
Ability to develop supportive relationships with people with mental health and substance use disorders while maintaining appropriate therapeutic boundaries.
Community-based program case managers must have a valid Florida driver's license; those who take crisis calls and/or make home visits must have a valid Florida driver's license, a good driving record, and current auto insurance.

Responsibilities

Provide individual and group mental health and substance use disorder case management services.
Refer, advocate for, and connect clients and families with additional services and resources.
Provide supportive and educational individual, family, and group counseling to develop daily living and coping skills.
Help clients develop natural support systems.
Transport clients in company vehicles to necessary appointments as needed.
Develop, implement, evaluate, and update treatment plans with input from clients and families.
Conduct clinical behavioral health assessments.
Enter timely documentation for all services rendered into the Electronic Medical Record.
Collaborate and communicate with local law enforcement and other stakeholders to coordinate treatment.
Complete required agency training and maintain full compliance.
Meet departmental productivity expectations.
Complete other assigned duties and any program-specific training or certification requirements.