Case Manager

Horizon House Careers • Philadelphia, PA

9d

About The Position

Provide engagement and case management support, including home-based visitations and other services within the Philadelphia community. Work with members of the multidisciplinary team to ensure participants receive individualized services designed to help them move toward long-term housing. Services must comply with contract and Agency regulations. Approximately 85% of the work takes place in the community. The role may require carrying a mobile phone during scheduled work hours and scheduled on-call services, reporting to work during emergencies including inclement weather, and responding to emergencies through crisis intervention.

Requirements

• Bachelor’s degree with a concentration in sociology, social work, psychology, gerontology, anthropology, criminal justice, theology, nursing, counseling, or education; or a high school diploma plus at least 12 college credit hours in sociology, social welfare, psychology, gerontology, or another social science; or a combination of experience, education, or training that provides the required knowledge, skills, and abilities.
• For the high-school-diploma pathway, at least two years of mental health direct-care experience is also required.
• Ability to communicate verbally and in writing with every level of the behavioral health system and maintain effective professional relationships with Agency and community associates.
• Ability to establish supportive, trusting relationships with people with severe and persistent mental illnesses, while respecting participant rights and personal treatment preferences.
• Ability to work independently and as part of a focused team.
• Working knowledge of Outlook, MS Word, and Excel.
• Ability to maintain daily productivity standards.
• Valid driver’s license with an acceptable driving record.
• Frequent talking and listening; ability to lift 25 pounds and to carry, fold, kneel, reach, stack, stoop, and bend, potentially including direct intervention with participants.
• Manual dexterity and fine motor skills.
• Ability to carry a mobile phone during scheduled working hours and scheduled on-call services when required.
• Availability to report to work during emergencies, including inclement weather, when required.

Nice To Haves

• Fee-for-service experience.
• Electronic health record experience.

Responsibilities

• Provide engagement and case management support to participants.
• Conduct home-based visitations and provide other services in the Philadelphia community.
• Coordinate with the multidisciplinary team to help participants receive individualized services and move toward long-term housing.
• Provide services in compliance with contract and Agency regulations.
• Maintain daily productivity standards.
• Provide crisis intervention and respond to emergencies when required.

What This Job Offers

• Job Type: Full-time