Case Manager

Morgan & Morgan•Irvine, CA
•Onsite

About The Position

Morgan & Morgan is seeking a highly organized Case Manager to manage a varied caseload and assist attorneys with settlement development, document preparation, and correspondence. The role involves managing case files from intake through closing under an attorney’s direction, maintaining client and provider communications, gathering records and supporting documentation, and preparing demands for submission to insurance carriers. The ideal candidate is customer-focused, empathetic, organized, and able to work effectively in a fast-paced environment.

Requirements

  • At least 2 years of experience working in a legal position or as an insurance adjuster (strongly preferred).
  • Ability to work as part of a team and follow procedures.
  • Proactive communication with clients, insurance companies, and medical providers.
  • Ability to multitask, prioritize, and manage workload with a positive attitude and minimal supervision.
  • Strong organizational skills and ability to manage multiple deadlines in a fast-paced environment.
  • Strong writing and communication skills, with attention to detail.
  • Extensive computer and database expertise, including Microsoft Word, Excel, and Outlook.
  • Typing speed of at least 35 words per minute.

Nice To Haves

  • Bachelor’s degree (preferred).
  • Prior experience as a Personal Injury Case Manager or Prelitigation Paralegal (strongly preferred).

Responsibilities

  • Interact daily with existing and potential clients by telephone and in person.
  • Order medical records from providers and communicate with clients and providers during treatment.
  • Obtain documents needed to support injury and liability positions.
  • Work with insurance carriers and healthcare providers to secure records and account balances.
  • Coordinate with coworkers involved in managing and supporting case files.
  • Maintain organized case files.
  • Prepare comprehensive demands and assemble supporting materials for submission to carriers under an attorney’s direct supervision.
  • Interact with attorneys and present case synopses when required.
  • Manage case files from intake through closing under an attorney’s direction.
  • Perform other related duties as assigned to meet business needs.

Benefits

  • Medical insurance
  • Dental insurance
  • 401(k) plan
  • Paid time off
  • Paid holidays
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