Case Manager

Project Hospitality•New York, NY

20d•$48,000 - $48,000•Onsite

About The Position

Responsible for implementing, monitoring, and on-going assessment of the housing and social service plan for all families assigned to the Emergency Hotel.

Requirements

HS Diploma/GED and comparable experience.
Previous experience with the homeless population needed.
Needs ability to establish workload priorities and balance diverse caseload.
Must have exceptional communication skills both orally and in writing with individuals and groups regarding complex and sensitive issues or regulations.
Physical ability to perform the essential job functions are needed.

Nice To Haves

BA preferred.

Responsibilities

Completes family intake, comprehensive family history and maintains accurate and timely family case records.
Responsible for designing social service plan in cooperation with new residents.
Secures entitlements for clients, serves as advocate for families in case of conflict.
Responsible for advocacy and providing assistance to clients in obtaining permanent housing.
Make referrals to special housing agencies.
Meet with clients to develop strategies to meet their housing needs.
Coordinate permanent housing search.
Escort families to view apartments and meet prospective landlords and real estate brokers.
Makes referrals for additional services such as, mental health, and/or medical services.
Serves as a liaison with daycare and schools to monitor admission and attendance of client’s children.
Follows up with open child welfare cases, open court cases, and parole/police matters.
Works collaboratively with Client Care Coordinators.
Participate and attend the Interdisciplinary Team and Administrative meetings weekly.
Complete / enter client case management record in DHS-CARES system.