Case Manager

Project Hospitality • New York, NY

4d • $24 - $33 • Onsite

About The Position

The Case Manager is the first point of contact for clients and provides person-centered, adaptive support to improve quality of life and promote independent living. The role conducts and documents home visits, assessments, reassessments, and referrals, and identifies and addresses barriers to independent living for an assigned caseload. Case Managers provide in-home and on-site services, support clients in transitional living, and help clients work toward their individual goals. Duties may change as program and client needs arise.

Requirements

• High school diploma or equivalent.
• Clean and valid driver’s license.
• Ability to establish workload priorities and balance diverse duties.
• Excellent oral and written communication skills, including communicating with individuals and groups about complex and sensitive issues.

Nice To Haves

• Bachelor’s degree preferred.
• Prior experience working with homeless and housing-disadvantaged populations is a plus.

Responsibilities

• Provide person-centered and adaptive services to improve client quality of life.
• Refer clients to internal and external services, and follow up and collaborate regarding client engagement.
• Help clients assimilate to independent living through in-home and on-site case management services.
• Provide transitional-living services, including apartment inspections and management, neighbor-relations skills, assessments and reassessments, and coordination with medical and mental-health providers.
• Use analytical thinking and problem-solving skills with peers and team members.
• Document client interactions contemporaneously and maintain clients’ paper and electronic charts.
• Design and implement individual client service plans.
• Attend interdisciplinary meetings, staff trainings, and supervisions.
• Perform other duties as required to meet program and client needs.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED