Case Manager

ABBOTT HOUSE•Village of Irvington, NY

5d•$63,000 - $65,000

About The Position

The Case Manager assesses the needs of unaccompanied children in care, develops Individual Service Plans, screens for human trafficking concerns, and facilitates the safe and timely release or discharge of children and youth. The role documents services in case files in accordance with ORR requirements, state licensing standards, and Abbott House policies and procedures. The Case Manager coordinates services with children, sponsors, foster parents, clinicians, teachers, medical and legal providers, and other agency and community partners. The position includes regular face-to-face contact with children, home visits when needed or required, participation in case staffing and supervision, and completion of required training. The work is based in an office environment, with regular interaction with program participants and coworkers.

Requirements

Bachelor's degree in behavioral sciences, human services, or social services.
Ability to speak, read, and write fluently in English.
Ability to use a computer and learn software programs.
Ability to operate a fax machine, copier, scanner, and other office equipment.

Nice To Haves

Child welfare and/or case management experience is strongly encouraged.

Responsibilities

Assess each case and adapt the service plan throughout the life of the case.
Use sound and productive counseling skills.
Document all contacts appropriately in the case record and write timely, clear, concise progress notes, assessments, and other required documents.
Screen for human trafficking concerns and work closely with the PSA compliance worker.
Identify and screen prospective sponsors, URM programs, and Post 18 plans.
Manage the unification and discharge process, including concurrent planning to expedite safe and timely releases.
Coordinate inter- and intra-agency services with providers, including foster parents, clinicians, teachers, medical and legal providers, FFS, CFS, and CC.
Create and provide each child with a complete discharge package.
Make and document the 30-day follow-up call after discharge, including a 7-day call for medical follow-up, and close the complete UC file.
Establish effective collegial relationships with the Lead Case Manager, Senior Case Manager, and Lead Clinician.
Attend weekly staffing meetings and request meetings with the FFS for complex cases.
Follow up on timely and appropriate referrals for medical services, health screening, and mental health assessments.
Meet face-to-face with each child at least once per week, or more often if needed, to provide case updates, phone calls, and check-ins.
Conduct home visits as needed and as required by city, state, and federal requirements.
Participate in the 7-day case management rotation.
Contribute meaningfully to agency and department programming and carry out responsibilities professionally.
Complete required training, including ORR and Abbott House mandated training, on time.
Serve as a Mandated Reporter.
Participate in individual, group, and department supervision.
Perform other related duties as required.