Case Manager / Neil Dobbins Center / Qualified Professional

RHA Health Services•Asheville, NC
•Onsite

About The Position

RHA Health Services is hiring a Qualified Professional for the Case Management team at the Neil Dobbins Center (NDC) in Asheville, North Carolina. The role supports adults seeking short-term crisis stabilization and/or detoxification services at NDC, a 16-bed Facility Based Crisis Unit. The ideal candidate holds a North Carolina credential such as QP, CADC, LCMHC, LCMHC-A, LCSW, or LCSW-A. The position offers flexible scheduling, with full-time availability of up to 40 hours per week across four 10-hour shifts. Starting pay is $21 per hour, commensurate with experience, with a 10–15% shift differential for evening and weekend hours. There is no billing productivity requirement, and licensure supervision is provided.

Requirements

  • A bachelor's degree in a human services field and two years of experience in a behavioral health setting, or a bachelor's degree in an unrelated field and four years of experience in a behavioral health setting.
  • Valid driver's license, auto insurance, and reliable transportation.
  • Ability to pass a drug screen and background check.
  • Ability to lift between 20 and 50 pounds and meet the physical requirements of performing CPR and therapeutic holds.

Responsibilities

  • Perform case management functions, including linking clients to services, discharge planning, and referrals to community partners.
  • Support the clinical needs of the unit, including facilitating group sessions.
  • Maintain a positive unit milieu and assist with crisis de-escalation when appropriate.
  • Facilitate positive community relationships and serve as a link between local providers.
  • Support clients in minimizing the negative effects of psychiatric symptoms or substance dependence on daily living and personal development.
  • Provide person-centered, evidence-based, and solution-focused interventions.
  • Use Motivational Interviewing to support client success.
  • Help clients develop skills in daily and community living, socialization, adaptation, behavior management, and anger management.
  • Work closely with the interdisciplinary team to maintain positive communication, provide feedback, ensure safety, and deliver a high level of care.
  • Complete documentation and authorizations in a timely manner.
  • Coordinate transitions to another level or type of care.

Benefits

  • Flexible schedule options
  • Licensure supervision provided
  • Paid holidays
  • Payactiv early access to earned wages
  • Employee perks and discount program
  • Paid Time Off for full-time employees
  • Health insurance for full-time employees
  • 401(k) retirement savings program
  • Physical, emotional, and financial wellbeing programs
  • Chronic disease management programs for hypertension and diabetes for qualifying employees
  • Free CPR, first aid, and job-specific training opportunities
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