Qualified Professional

RHA Health Services • Burnsville, NC

2d

About The Position

The Qualified Professional (QP) serves as a key member of the interdisciplinary team (IDT) within an Intermediate Care Facility (ICF), coordinating, monitoring, and supporting person-centered services for individuals with intellectual and developmental disabilities. The QP ensures that individualized Person-Centered Plans (PCPs) are developed and implemented, supports admissions and transitions, and manages referrals and intake to help maintain full bed occupancy. The role coordinates care so services reflect each individual's goals, preferences, and support needs, with an emphasis on independence, well-being, and inclusion. It fosters collaboration among nursing, direct support staff, clinical specialists, administrators, guardians, families, and external stakeholders, while supporting positive outcomes and regulatory compliance. The posting also seeks someone with 3 to 4 years in program development and staff retention. The position is based in Burnsville, North Carolina, and offers an annual salary of $60,000.

Requirements

• Bachelor’s degree in Social Work, Human Services, Psychology, Special Education, or a related field.
• At least 2 years of experience working with individuals with intellectual and developmental disabilities in North Carolina, or 1 year in Tennessee; 1 year is required if the candidate holds a master’s degree.
• Demonstrated experience developing, writing, and implementing Person-Centered Plans.
• Working knowledge of ICF regulations, person-centered planning principles, and applicable Medicaid/HCBS rules.
• Excellent communication, organizational, and documentation skills.
• Valid driver’s license, auto insurance, and reliable transportation.
• Must be at least 18 years of age.
• Able to regularly lift and carry up to 20 lbs. and occasionally pull at least 40 lbs.
• Able to squat, kneel, crawl, crouch, climb, and stoop as part of regular duties.
• Able to use hands and fingers to handle or operate objects, tools, or controls.
• Able to stand and walk for extended periods.
• Able to demonstrate CPR proficiency from floor level, including working on hands and knees, bending, standing, and lifting.
• Vision sufficient for close, distance, and peripheral vision; able to talk and hear. For Deaf and Hard of Hearing programs only, employees must be fluent in American Sign Language, and the talk-and-hear requirement does not apply.
• Complete pre-employment screening, including criminal background and registry checks, drug testing, education verification, and other credentialing based on position requirements.
• For positions requiring driving, provide proof of driver's license, driver's insurance, and vehicle if required to transport individuals.

Nice To Haves

• Master’s degree preferred.
• 3 to 4 years of experience in program development and staff retention.

Responsibilities

• Lead intake and admissions, including pre-admission screenings, meet-and-greet visits, and assessing program compatibility.
• Coordinate admission documentation and transitions into the facility.
• Develop the initial Person-Centered Plan upon admission in collaboration with the interdisciplinary team.
• Track vacant beds and support referral development and follow-up to maintain timely occupancy.
• Coordinate, schedule, facilitate, and document interdisciplinary team meetings within regulatory and organizational timelines.
• Interview individuals to identify needs, goals, and preferences and translate them into person-centered goals.
• Supervise the development and implementation of Person-Centered Plans based on assessments, observations, and input from individuals and their support networks.
• Monitor service delivery for fidelity to Person-Centered Plans and assess progress toward personal, clinical, and functional outcomes.
• Conduct site visits to homes, day programs, and other service locations to evaluate implementation quality and consistency.
• Monitor home cleanliness, appearance, safety, engagement opportunities, and community integration.
• Review internal audits, state surveys, and quality assurance data; participate in corrective action planning as needed.
• Communicate with families, legal guardians, and external stakeholders about service planning and delivery.
• Advocate for individuals' rights and ensure their voices guide decisions affecting their care.
• Maintain timely and accurate documentation in accordance with Medicaid, ICF, and company requirements.
• Participate in ongoing training, compliance reviews, and team meetings.
• Perform other duties as assigned to support the health, safety, and well-being of individuals served.

Benefits

• Payactiv early access to earned wages before payday.
• Employee perks and discount program.
• Paid time off for full-time employees.
• Health insurance and other insurance benefits for full-time employees.
• 401(k) retirement savings program.
• Physical, emotional, and financial wellbeing programs.
• Chronic disease management programs for hypertension and diabetes for qualifying employees.
• Free CPR, first aid, and job-specific training opportunities.
• Contract/contingent workers and interns do not qualify for the listed benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level