CASE MANAGER, DRC-TEMPORARY
About The Position
This temporary Case Manager position provides support and structure to program participants by managing a caseload and administering program policies and procedures as directed by the contracting agency and Program Manager. The Case Manager learns, uses, and models the principles of the “What Works” system through evidence-based practices in interactions with participants and staff. The role involves assessing participants’ risks and needs, developing and reviewing individual treatment plans, facilitating psycho-educational and behavior-modification groups, and helping participants build life skills and work toward successful community reentry. The Case Manager also maintains confidential participant records, monitors compliance with required counseling, reports program violations, and coordinates schedules and approved activities. The position requires effective teamwork, compliance with organizational and facility policies, and working overtime as required for program coverage and participant safety.
Requirements
- Bachelor’s degree in a Human Services discipline or equivalent experience working with a criminal justice population.
- Familiarity with community corrections systems and current community corrections practices.
- Familiarity with community workforce needs, public and private agencies, and employment services.
- Ability to write clear, concise reports in English using correct grammar.
- Ability to add, subtract, multiply, divide, and calculate percentages.
- Ability to react quickly and appropriately in emergency situations.
- Ability to work with computers and software typically used by the department.
Nice To Haves
- Bilingual ability in English and Spanish is preferred but not mandatory.
Responsibilities
- Conduct risk and needs assessments and develop individual treatment plans with measurable behavioral criteria, goals, and timelines.
- Review treatment plans with participants regularly and document progress and revisions.
- Facilitate psycho-educational and behavior-modification groups using evidence-based curriculum.
- Help participants establish budgets, locate housing, enroll in education and vocational programs, and participate in family and community activities as appropriate.
- Orient participants arriving at the facility, including completing paperwork, touring the facility, and meeting other participants as needed.
- Maintain secure, confidential participant files and document case analysis, program planning, and participation.
- Prepare discharge reports within established time parameters when participants are released.
- Participate in staff meetings and share observations and recommendations about the facility, participants, and staff relations.
- Maintain confidentiality regarding employees, vendors, participants, and outside agencies.
- Monitor participant compliance with alcohol and drug counseling when required.
- Report program violations to the appropriate agency or official according to established procedures.
- Conduct orientation meetings explaining program rules and regulations and verbally explain participant contracts and responsibilities.
- Set participant schedules and approved activities based on sentencing information, and approve temporary schedule changes for approved activities.
- Communicate effectively with staff at all levels to promote cooperation and teamwork.
- Follow the Employee Handbook, Facility Policies and Procedures Manual, work rules, and management directives.
- Follow attendance and safety policies, take corrective action to support safe work, and work overtime as required for adequate program coverage and participant safety.
- Perform other duties as assigned.
