Mental Health & SUD Case Manager- Outpatient Treatment Center
About The Position
Phoenix Rising Recovery is hiring a Case Manager for its Mental Health Outpatient Treatment Program. The Case Manager provides direct support and care coordination for clients receiving outpatient treatment for mental health and substance use disorder diagnoses. The role helps clients engage in treatment, plan for discharge, connect with community resources, develop life skills and goals, and supports a safe, structured, therapeutic treatment environment. Working collaboratively with a multidisciplinary treatment team, the Case Manager helps clients build stability, increase independence, and transition to lower levels of care and community living. The position also involves client advocacy and support, crisis intervention, group facilitation as needed, and timely, compliant clinical documentation.
Requirements
- One year of full-time Case Management experience working directly with mental health clients, preferably in a treatment setting.
- Knowledge of and belief in the principles of client-centered treatment.
- Ability to work independently and as a team player.
- Excellent oral and written communication skills.
- Professionalism and ability to maintain strong boundaries with clients and staff.
- Fluency in speaking, reading, and writing English.
- Valid driver's license.
- Complete a background check, TB test, drug screen clearance, and pre-employment physical.
- Current First Aid and CPR certification, or willingness to obtain certification upon hire.
Nice To Haves
- Master's degree preferred.
- Substance Abuse Counseling Certificate preferred.
Responsibilities
- Support clients with scheduling appointments, coordinating transportation, accessing housing and employment resources, and addressing other psychosocial needs.
- Coordinate care and communicate regularly with clients, families, referral sources, outside providers, and community agencies.
- Help clients develop and progress toward individualized treatment goals.
- Support clients in developing independent living skills, healthy coping strategies, and community reintegration skills.
- Facilitate discharge planning, aftercare coordination, and linkage to community resources.
- Maintain accurate, timely, and compliant clinical documentation in the electronic medical record.
- Participate in multidisciplinary treatment team meetings and provide client updates.
- Provide psychoeducation, support, advocacy, and encouragement to clients.
- Assist with crisis intervention and de-escalation when necessary.
- Facilitate groups as needed.
- Collaborate with therapists, medical providers, nursing staff, and direct care staff.
- Participate in ongoing trainings, supervision, and quality improvement initiatives.
Benefits
- Medical, dental, vision, short-term disability, and life insurance for regular employees working at least 30 hours per week.
- Reimbursement for licensing fees.
- Education assistance.
- Employee referral bonus.
- Healthcare flexible spending account with a $250 company contribution for full-time employees.
- Paid vacation and sick leave.
- Six paid holidays.
- Jury duty pay.
- Employee Assistance Program.
- 401(k) retirement plan with a 4% dollar-for-dollar match for employees who work at least 1,000 hours per fiscal year.
- Competitive salaries.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
