Mental Health & SUD Case Manager- Outpatient Treatment Center

Renewal Health Group•Palm Desert, CA

About The Position

Phoenix Rising Recovery is hiring a Case Manager for its mental health outpatient treatment program. The Case Manager provides direct support and care coordination to clients receiving outpatient treatment for mental health and substance use disorder diagnoses. The role helps clients engage in treatment, plan for discharge, connect with community resources, develop life skills and goals, and supports a safe, structured, therapeutic treatment environment. Working collaboratively with a multidisciplinary treatment team, the Case Manager supports clients in building stability, increasing independence, and transitioning to lower levels of care and community living. The position includes client coordination, documentation, group facilitation as needed, crisis intervention, and participation in training, supervision, and quality improvement initiatives.

Requirements

One year of full-time Case Management experience working directly with mental health clients.
Knowledge of and belief in the principles of client-centered treatment.
Demonstrated ability to work independently and as a team player.
Excellent oral and written communication skills.
Professionalism and the ability to maintain strong boundaries with clients and staff.
Fluency in speaking, reading, and writing English.
Valid driver's license.
Current First Aid and CPR certification, or willingness to obtain certification upon hire.
Completion of a background check, TB test, drug screen clearance, and pre-employment physical is required.

Nice To Haves

Experience in a treatment setting.
Master's degree.
Substance Abuse Counseling Certificate.

Responsibilities

Support clients with scheduling appointments, coordinating transportation, finding housing and employment resources, and addressing other psychosocial needs.
Coordinate care and communicate regularly with clients, families, referral sources, outside providers, and community agencies.
Assist clients in developing and progressing toward individualized treatment goals.
Support clients in developing independent living skills, healthy coping strategies, and community reintegration skills.
Facilitate discharge planning, aftercare coordination, and linkage to community resources.
Maintain accurate, timely, and compliant clinical documentation in the electronic medical record.
Participate in multidisciplinary treatment team meetings and provide client updates.
Provide psychoeducation, support, advocacy, and encouragement to clients.
Assist with crisis intervention and de-escalation when necessary.
Facilitate groups as needed.
Collaborate with therapists, medical providers, nursing, and direct care staff.
Participate in ongoing training, supervision, and quality improvement initiatives.

Benefits

Medical insurance for eligible regular employees working at least 30 hours per week.
Dental insurance for eligible regular employees working at least 30 hours per week.
Vision insurance for eligible regular employees working at least 30 hours per week.
Short-term disability insurance for eligible regular employees working at least 30 hours per week.
Life insurance for eligible regular employees working at least 30 hours per week.
Reimbursement for licensing fees.
Education assistance.
Employee referral bonus.
Healthcare flexible spending account with a $250 company contribution for full-time employees.
Paid vacation and sick leave.
Six paid holidays.
Jury duty pay.
Employee Assistance Program.
401(k) retirement plan with a 4% dollar-for-dollar match for employees who work at least 1,000 hours per fiscal year.
Competitive salaries.