Case Manager Req - 5106
About The Position
BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. Our family shelters are safe, welcoming spaces where families can stay temporarily while they work toward long-term stability. Program staff provide compassionate support, life-enhancing services, and community-based resources to help empower each family. Together, we guide families on their journey back to independence and into permanent housing.
Requirements
- Bachelor’s degree
- Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile, and copier equipment.
Nice To Haves
- One year experience preferred.
Responsibilities
- Manage a case load.
- Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries and follow-up.
- Monitor and document client progress toward service plan goals.
- Document all interactions with, or on behalf of clients.
- Maintain familiarity with program resources available on and off site.
- Provide group counseling as assigned by the program director.
- Coordinate client services with other social services, mental health, medical, employment, educational, childcare, and other providers.
- Conduct regular case conferences with clients and service providers as required.
- Complete program reports monthly or more frequently as required.
- Report to and meet with supervisor monthly.
- Conduct home visits and other fieldwork, as required.
- Perform additional duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
