BVH - Case Manager

Community Hope•Parsippany-Troy Hills, NJ

4d•Hybrid

About The Position

Community Hope is seeking a full-time Case Manager for its Bringing Veterans Home (BVH) program. The hybrid position provides case management services and eligibility screening to veterans. Services include intake, assessment, housing identification and stabilization, financial assistance for rent and move-in costs, budgeting, help with financial entitlements and benefits, case conferences, referrals, family meetings, advocacy, and coordination with community and government agencies, landlords, real estate agents, and brokers. The Case Manager links veterans to mental health, substance abuse, legal, and other services; screens applicants for eligibility; and maintains accurate, detailed records. The role includes meeting participants in community locations, which may include motels, shelters, meal sites, libraries, transit hubs, jails, hospitals, vehicles, private residences, and outdoor or unsafe locations. The Case Manager enters program information into the electronic health record, transports veterans in agency vehicles as needed, and participates in community outreach events, including outreach to places where people experiencing homelessness congregate. The role also requires timely, accurate service documentation while protecting veteran confidentiality, and supporting the team by covering shifts and coworkers’ duties as needed.

Requirements

Bachelor’s degree in Social Work, Psychology, or a related field.
One year of case management experience; experience working with veterans or people experiencing homelessness is preferred.
Valid driver’s license and good driving record.

Nice To Haves

Case management experience working with veterans or people experiencing homelessness.

Responsibilities

Provide case management services and eligibility screening to veterans in the Bringing Veterans Home program.
Conduct intake and assessments and assist with housing identification and stabilization.
Provide rent and move-in financial assistance, budgeting support, and assistance with financial entitlements and benefits.
Participate in case conferences and family meetings; provide advocacy and referrals for adjunctive services.
Coordinate with community and governmental agencies, landlords, real estate agents, and real estate brokers.
Link and refer veterans to mental health, substance abuse, legal, and other services.
Screen applicants for program eligibility and collect and maintain accurate, detailed records.
Meet with participants in community settings, including shelters, motels, public locations, private residences, and outdoor or potentially unsafe locations.
Enter intake, contact, housing stability plan, temporary financial assistance, and other information into the electronic health record accurately and promptly.
Transport veterans in agency vehicles as needed.
Attend and organize community outreach events, including outreach in encampments, shelters, soup kitchens, houses of worship, and other locations where homeless people congregate.
Document service delivery accurately and promptly while maintaining veteran confidentiality.
Support the team by covering shifts, communicating relevant information to team members, and covering coworkers’ duties as needed.