Case Manager

Family Service League • Riverhead, NY

2d • Hybrid

About The Position

Family Service League is seeking a full-time Case Manager for the Children’s Health Homes program. The Case Manager provides care coordination to children and young adults with mental illness and/or chronic medical conditions. The role includes meeting with clients to develop strengths assessments and individualized plans, and supporting clients in achieving their goals. Travel is required, including travel to conduct home visits. The schedule is Monday through Friday, 9:00 AM–5:00 PM, with flexible hours and evening hours required at least two days per week.

Requirements

• Bachelor’s degree in Social Work and two years of related experience, or a master’s degree and one year of related experience.
• Excellent interpersonal and organizational skills.
• Strong verbal and written communication skills.
• Ability to solve problems and work as part of a team.
• Proficiency with computers, including Microsoft Office.
• Valid and clean New York State driver’s license.

Nice To Haves

• Bilingual in Spanish.

Responsibilities

• Engage with clients who have a primary history of mental illness.
• Develop strengths assessments with clients.
• Offer crisis and safety planning in collaboration with mental health providers.
• Create individualized plans with clients covering health, education, mental health, vocation, socialization, benefits, legal matters, and life skills.
• Meet with youth at least twice per month to support achievement of their goals.
• Coordinate services with providers, benefit systems, and the community.
• Link clients with service providers, benefit systems, and community resources.
• Advocate for clients as needed.
• Help clients navigate service systems to obtain support for their recovery.
• Initiate crisis intervention and link clients to appropriate mental health or health services as necessary.
• Report all client incidents and accidents.
• Inform the supervisor when providers are not collaborating toward client services or plan to inappropriately discharge a client from housing.
• Follow guidelines established by the Office of Mental Health, Division of Mental Hygiene SPOA unit, and Risk Management.
• Attend and participate in monthly trainings for the evidence-based High Fidelity Model.
• Perform other duties as assigned.

Benefits

• Hybrid schedule
• Flexible hours
• Health and dental insurance
• Vision insurance
• Flexible Spending Account (FSA)
• Retirement Savings Plan with a 5% employer contribution
• Life and AD&D insurance
• Generous paid time off
• Up to 11 paid holidays
• Paid sick leave
• Student Tuition Remission Program
• Employee Assistance Program (EAP)
• Company-paid short-term and long-term disability
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level