Case Manager

Arizona Department of Administration • Casa Grande, AZ

12d • Onsite

About The Position

The Arizona Department of Child Safety is hiring a Case Manager/Child Safety Specialist for its Casa Grande office, which serves surrounding communities including Marana, Maricopa, Florence, Coolidge, Eloy, and Arizona City. The department works to engage children and families to ensure safety, strengthen families, and achieve permanency. This is a full-time, 40-hour-per-week, on-site and in-field role; alternative work hours may be required. The starting rate is $21.7068 per hour, with step increases following training and with years of service.

The role responds to allegations of child abuse or neglect, assesses child safety, and supports children and families through case management. The specialist works with families in their homes and communities, coordinates services, develops case plans, attends court hearings, prepares reports, transports children, and supports placement needs. The position requires successful completion of a 22-week in-person classroom and field training program, including seven weeks of classroom instruction in midtown Phoenix. Eligible hires receive hotel accommodations and meal and mileage reimbursements during required in-person training.

Applicants need a qualifying degree or four years of service as an Arizona Department of Child Safety Case Aide, a valid driver’s license and satisfactory 39-month driving record, and the ability to obtain and maintain a Department of Public Safety Level One Fingerprint Clearance Card. Work history, Central Registry, and public-record checks will be considered. Newly hired State employees must successfully complete E-Verify.

Requirements

• Bachelor’s or master’s degree from an institution accredited by an agency recognized by the U.S. Department of Education, with conferred transcripts, or four years as an Arizona Department of Child Safety Case Aide.
• Valid driver’s license and satisfactory 39-month driving record.
• Ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card.
• Successfully complete the 22-week in-person classroom and field training program.
• Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), as required of newly hired State employees.
• Ability to analyze information quickly and accurately, apply logic to complex situations, and make independent, sound decisions in high-pressure moments.
• Ability to communicate clearly and compassionately, conduct effective interviews, gather accurate information, and remain professional during challenging situations.
• Ability to stay organized and maintain accuracy and quality in a high-volume environment.
• Ability to remain calm in stressful situations, understand diverse family systems and cultural backgrounds, show empathy, and maintain professional boundaries.
• Strong attention to detail.

Responsibilities

• Respond to allegations of child abuse or neglect.
• Conduct interviews and assess child safety.
• Work with families in their homes and in the community.
• Coordinate services and develop case plans.
• Attend court hearings and prepare professional reports.
• Transport children and support placement needs.
• Manage cases throughout the assigned region.
• Collaborate with courts, providers, and partner agencies.

Benefits

• Comprehensive medical, dental, and life insurance options.
• Supportive retirement plan through the Arizona State Retirement System (ASRS).
• 10 paid holidays annually.
• Generous vacation and sick leave.
• Paid Parental Leave Program, subject to criteria.
• Higher education discounts.
• Wellness programs.
• Professional growth and development opportunities.
• Hotel accommodations and meal and mileage reimbursements during required in-person training for eligible hires.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level