Case Manager

Morgan & Morgan, P.A.•Nashville, TN

9d•Onsite

About The Position

Morgan & Morgan is seeking a Case Manager to handle a varied caseload and assist attorneys with developing settlements, preparing documents, and correspondence. The ideal candidate is highly organized, customer-focused, and empathetic. The Case Manager manages files from intake through closing under an attorney’s direction and works with clients, insurers, healthcare providers, attorneys, and coworkers to advance cases.

Requirements

Ability to be a team player and follow procedures.
Proactive interaction with clients, insurance companies, and medical providers.
Ability to multitask, prioritize, and manage workload with a positive attitude and minimal supervision.
Strong organization and ability to manage multiple deadlines in a fast-paced environment.
Strong writing and communication skills and attention to detail.
Extensive computer and database expertise, including Microsoft Word, Excel, and Outlook.
Typing speed of at least 35 words per minute.

Nice To Haves

Bachelor’s degree preferred.
Prior experience as a Personal Injury Case Manager, Prelitigation Paralegal, or Bodily Injury Claims Adjuster strongly preferred.
At least two years of experience working in a legal position or as an insurance adjuster strongly preferred.

Responsibilities

Interact daily with existing and potential clients by telephone and in person.
Order medical records from providers and communicate with clients and providers during treatment.
Obtain documents needed to support injury and liability positions.
Work with insurance carriers and healthcare providers to secure records and account balances.
Coordinate with coworkers who manage and support case files.
Maintain organized case files.
Prepare comprehensive demands and assemble supporting materials for submission to carriers under an attorney’s direct supervision.
Interact with attorneys and present case synopses when required.
Manage case files from intake to closing under an attorney’s direction.
Perform other related duties as assigned to meet business needs.