Case Manager, Van Dyke III

CAMBA•New York, NY

2d•Onsite

About The Position

CAMBA is hiring a Case Manager for Van Dyke III, a supportive and affordable housing development in Brooklyn. The program provides on-site support services to tenants, including formerly homeless families and low-income households, with the aim of helping tenants succeed and remain stably housed. Services include case management, connections to medical, mental health, and substance treatment services, assistance accessing and maintaining public benefits, computer training and resume workshops, financial literacy programs, referrals to CAMBA and community services, and community-building activities. The Case Manager maintains tenant relationships and confidentiality; reviews eligibility documentation and maintains tenant files; conducts intake, assessments, and periodic reassessments; and develops and revises independent living plans with tenants. The Case Manager supports tenants in pursuing their goals through resource identification, referrals, advocacy, progress monitoring, documentation, and follow-up. Additional duties may include case closure recommendations, appointment scheduling and accompaniment, benefits application assistance, home visits, tenant prescreening, data entry, and preparation of program marketing materials and reports. Tasks may be modified, expanded, or assigned over time. The role reports to the Program Manager and is based in Brooklyn, New York. Flexible hours may occasionally be needed to provide shift coverage until 8 p.m. Compensation is $51,632.90 annually.

Requirements

Bachelor’s degree, such as a B.A. or B.S.W.
Experience working with the Seriously and Persistently Mentally Ill (SPMI) population.
Must sign an NYC DOH/MH attestation stating that the candidate has not been the subject of a founded child abuse report.
Experience working with families and children.
Flexible hours may occasionally be required to provide shift coverage until 8 p.m.

Responsibilities

Maintain professional relationships with clients and protect client confidentiality.
Follow Universal Precautions and Standard Protocol & Procedures, and comply with applicable privacy and security policies.
Review documentation establishing tenant eligibility and make file copies; create and maintain tenant files.
Conduct tenant and family intake, needs assessments, and periodic reassessments.
Develop and periodically revise independent living plans with tenants, including short- and long-term goals.
Help tenants attain goals by identifying community resources and making referrals within and outside CAMBA.
Help tenants address barriers, advocate for themselves, and move toward self-sufficiency; implement strategies to encourage participation.
Monitor tenant progress through scheduled calls or face-to-face visits and document progress in notes.
Participate in case conferences and follow up with tenants and referral organizations about contact and progress.
Provide information required for weekly, monthly, quarterly, and annual reports.
May recommend case closure when tenants have achieved goals and maintained stability, are lost to service, or become ineligible.
May serve as a tenant liaison or advocate with outside organizations on education, healthcare, housing, legal, and related matters.
May schedule and accompany tenants to educational, medical, social service, or other appointments.
May help tenants complete benefits and entitlement applications and process applications on their behalf.
May follow up with tenants after they achieve primary goals to help assure stability.
May evaluate tenants’ living conditions through home visits.
May prepare program marketing materials, prescreen tenants by telephone, and schedule intake appointments.
May enter tenant and progress information into an automated database.