Case Manager
About The Position
The Case Manager works in a Substance Use Prevention Treatment (SUPT) Program, combining clinical expertise, administrative proficiency, and client-centered care. The role conducts ASAM assessments, manages daily billing in the Smart Care Electronic Health Record (EHR) platform, and supports treatment planning, group facilitation, case management, client monitoring, crisis response, and discharge planning. The Case Manager collaborates with treatment professionals and referral partners and maintains accurate documentation in accordance with program and Drug Medi-Cal requirements. The position reports to the Program Director or Program Manager.
Requirements
- CADC, SUDCC, or higher certification.
- At least one year of experience in substance abuse and at least one year of behavioral healthcare experience.
- Valid California driver’s license.
- Current health screen or physical.
- TB test clearance.
- Current CPR/First Aid certificate.
- Ability to pass Live Scan.
- At least two years of freedom from chemical dependency.
- Strong ownership and accountability.
- Strong desire to apply medical knowledge or nursing skills in a behavioral health setting.
- Compassion in interactions with clients and employees.
- Emotional stability under pressure.
- Exemplary professional conduct and ethics.
Responsibilities
- Conduct comprehensive ASAM assessments of clients’ needs, strengths, and challenges, including mental health, substance use, and medical, social, and environmental factors.
- Develop personalized treatment plans that address clients’ recovery goals using motivational interviewing and supportive counseling skills.
- Lead psychoeducational groups focused on recovery, relapse prevention, and independent living skills.
- Connect clients with appropriate services and resources, including mental health treatment, substance abuse counseling, medical care, housing assistance, and vocational support.
- Maintain regular contact with clients, provide support and encouragement, respond to crises, and assist the primary therapist in increasing clients’ motivation to engage in treatment.
- Collaborate with therapists, licensed vocational nurses, clinical technicians, and other treatment professionals to coordinate care.
- Keep referral partners informed of clients’ progress and discharge plans.
- Maintain accurate and timely documentation of client progress, interactions, and services in accordance with program and regulatory requirements, including Drug Medi-Cal guidelines.
- Respond to crises, de-escalate situations, and coordinate with emergency services when necessary.
- Verify client attendance; observe and evaluate treatments and responses; advocate for services and entitlements; obtain additional resources; intervene in crises; and provide personal support.
- Maintain client records by reviewing case notes and logging events and progress.
- Communicate client progress through weekly interdisciplinary meetings and evaluations, sharing results and obstacles with the therapeutic team and family and identifying treatment influences.
- Provide educational resources to improve staff competence, balance work requirements with learning opportunities, and evaluate how learning is applied to treatment results.
- Perform other duties as assigned.
Benefits
- Health insurance, including medical, vision, and dental.
- PTO for vacation and sick leave.
- Equity shares through an ESOP.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
