Case Manager-RN

Singing River Health System • Ocean Springs, MS

8d • Onsite

About The Position

The Case Manager works in the Emergency Room at Singing River Ocean Springs Hospital, focusing on clinical quality and resource management to achieve defined clinical satisfaction and financial outcomes. The role coordinates care for patients of different ages throughout Singing River Health System and ensures that duties comply with health system procedures and policies, accreditation requirements, and applicable guidance for health care employees. For Medicaid patients, the Case Manager evaluates needs, develops personalized care plans, and coordinates home- and community-based services.

The Case Manager participates in daily discharge planning meetings, addresses barriers to discharge, supports successful transitions between levels of care, and helps maintain communication between inpatient and outpatient case management teams. The role requires working effectively under pressure, managing multiple tasks with minimal errors, and exercising sound clinical judgment and professional skills. The position reports to the Director- Patient Resource Management and does not supervise others.

The schedule rotates between four 10-hour shifts one week and three 12-hour shifts the next. Shifts start at 7 a.m. and end at 5 p.m. or 7 p.m., with every other weekend worked. The schedule and days off may change according to hospital needs.

Requirements

• Graduate of an accredited School of Nursing.
• Currently licensed to practice as a Registered Nurse in Mississippi.
• Complete and maintain BCLS certification upon hire and/or transfer.
• Complete appropriate de-escalation training by the end of the 90-day position orientation.
• Two years of nursing experience in ambulatory or acute care relevant to Case Management.
• Strong written and oral communication, analytical and critical-thinking, conflict-management, team-building, and organizational skills.
• Ability to work effectively under pressure, multitask, work independently, and perform numerous tasks simultaneously with minimal errors.
• Ability to demonstrate appropriate clinical judgment and apply professional skills to a patient population of all ages.
• Ability to use a computer proficiently, including keyboarding, and office technology such as telephone and fax, as well as MS Outlook and Word.
• Ability to meet the role's physical, mental, and schedule demands, including working assigned shifts, weekends, or changed schedules as hospital needs require.

Nice To Haves

• Bachelor’s Degree in Nursing.
• TB certification.

Responsibilities

• Coordinate patient care for a population of different ages within Singing River Health System.
• Focus on clinical quality and resource management to support defined clinical satisfaction and financial outcomes.
• For Medicaid patients, evaluate needs, develop personalized care plans, and coordinate home- and community-based services.
• Participate in daily discharge planning meetings and address barriers that may inhibit discharge.
• Support successful transitions from one level of care to the next.
• Create a seamless line of communication between inpatient and outpatient case management teams.
• Perform duties in accordance with health system procedures and policies, accreditation requirements, and applicable health care guidance.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree