Case Manager

Help USA•The Bronx, NY

About The Position

The Case Manager supports people experiencing homelessness in finding stable housing and becoming self-sufficient. The role involves identifying the causes of clients’ homelessness, coordinating with other service-team members to develop independent living plans, and meeting regularly with clients to help them carry out their plans and find a home. Based on each client’s situation, the Case Manager provides direction and referrals for employment, education, medical and mental health services, childcare, substance abuse services, and other needs. The position is with HELP USA’s Ascend program in the Bronx, New York.

Requirements

  • Bachelor’s degree in social work or a related field, or equivalent experience and skills.
  • Ability to track multiple priorities, complete tasks on time, and keep appropriate people informed of status.
  • Strong written and oral communication skills.
  • Interest in helping people experiencing homelessness.

Responsibilities

  • Help clients identify the causes of their homelessness.
  • Coordinate with other members of the service team to develop an independent living plan.
  • Meet regularly with clients to help them work their plans and find a home.
  • Provide direction and referrals for employment, education, medical and mental health services, childcare, substance abuse services, and other needs, according to each client’s situation.
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