Case Manager: Colorado Rapid Rehousing for Re-Entry (COR3)

Volunteers of America Colorado•Greeley, CO

12h•Onsite

About The Position

The Case Manager 2 directs and facilitates the delivery of appropriate support services to participant households, based on relevant service modalities. The role conducts needs-based and program eligibility assessments, community outreach, case management, and program-wide service coordination. The Case Manager may develop program-specific expertise and is expected to understand and consistently apply best-practice standards in the applicable field. The role may also mentor junior personnel and support team members and community stakeholders in developing knowledge of best practices. The position serves participants in the Colorado Rapid Rehousing for Re-Entry (COR3) program. It is based out of the Greeley office and requires regular travel throughout the program service area. Work may take place in shelters, service facilities, streets, offices, and other locations needed to fulfill program objectives. The typical schedule is around 40 hours per week, with work hours that may vary and occasional overtime requirements.

Requirements

Bachelor’s degree in human services, social work, or a closely related field, or related experience, and at least 1 year of direct, full-time case management experience applying field-relevant best practices and standards; or a master’s degree in social work, counseling, psychology, or a closely related field.
Possess a Colorado driver’s license and state-mandated automobile insurance.
Possess a personal vehicle available for work-related travel; mileage reimbursement is available.
Complete agency and program credentialing within 12 weeks of hire and maintain credentialing standards thereafter.
Knowledge and skill in applying Harm Reduction, Critical Time Intervention, Motivational Interviewing, Trauma Informed Care, and Housing First Principles.
Ability to serve individuals from diverse backgrounds, cultures, ideologies, and religions respectfully and professionally.
Ability to work effectively in a diverse, multicultural team environment.
Ability to take initiative and work independently.
Effective verbal and written communication skills.
Ability to apply appropriate self-care when working with people in need of services and encountering difficult or traumatic situations.
Model the organization’s AIRS attributes: Accountability, Integrity, Respect, and Service, and HHS virtues: Hungry, Humble, and People Smart.
Passion for process improvement, mentorship, education, human services, smart administration, and connecting these areas through policy, practice, and process.
Ability to perform essential job functions with or without reasonable accommodation and without posing a direct threat to the health or safety of self or others.

Nice To Haves

SOAR (SSI/SSDI Outreach, Access, and Recovery) Certification

Responsibilities

Provide case management services to program clients.
Identify and address the unique needs of participant households using screening and assessment tools, and ensure completion of needs-based screenings.
Understand and implement the assigned program according to funder and Volunteers of America standards and expectations.
Conduct community-wide outreach to identify eligible households experiencing substantial barriers to housing stability.
Support team members as a resource for analyzing and solving problems, and stay abreast of current issues and theories in the field.
Attend relevant orientations, trainings, educational programs, staff and community meetings, conferences, and workshops as requested.
Provide training and mentorship to team members and community stakeholders on best practices in relevant service models and practices, as applicable.
Document client interactions and required eligibility and demographic information clearly.
Maintain confidentiality and participate effectively within and across teams.
Participate in professional development and make demonstrable progress toward applying field-relevant best practices and standards.
Mentor junior personnel in developing knowledge and experience regarding best-practice standards.
Perform other duties as assigned.