Case Manager

Southwest Behavioral & Health Services•Buckeye, AZ

About The Position

Southwest Behavioral & Health Services is hiring a Case Manager, Medication Only, for its Buckeye Outpatient team. Services are primarily provided in the office, with occasional travel as needed, and may also be delivered in consumers’ homes or communities. Interventions may be individual or group-based. The role provides direct case management and crisis stabilization, connects members and their families or guardians with community resources, conducts assessments, completes required paperwork, and serves as a central support for members. Case management supports consumers in the most appropriate and least restrictive setting, helps improve their functioning, and assists consumers and their families or guardians in learning and retaining skills to remain in the family or community. The Case Manager helps consumers address needs identified in service planning, obtain formal and informal services, and resolve barriers to treatment-plan implementation, including barriers related to community resources, employment, and daily living skills.

Requirements

Must be at least 21 years of age.
Bachelor’s degree and one year of full-time behavioral health experience; alternatively, an equivalent combination of education and directly related healthcare experience totaling five years is acceptable.
Obtain First Aid and CPR certification.
Have fingerprint clearance issued by the Arizona Department of Public Safety, or be eligible to receive it within eight weeks of hire.
Possess and maintain a valid Arizona driver’s license and have use of a personal vehicle for business needs, as required by program requirements.
Maintain personal auto insurance according to SBH guidelines.

Responsibilities

Provide comprehensive support through in-home and/or community-based interventions to adults and their family members.
Assess consumers in accordance with established policies, procedures, and clinical protocols.
Develop service plans based on assessment and the diagnostic process.
Coordinate consumer care and report on interventions by meeting with the consumer’s care team to review intervention efficacy and revise service plans.
Monitor consumers’ mental status and responses to treatment plans through face-to-face contact, updating treatment plans as needed.
Notify the direct supervisor of actual or potential consumer challenges, including decompensation, significant health concerns, and crises.
Provide face-to-face and telephone crisis intervention.
Perform crisis stabilization functions.
Assist members, parents, or guardians in connecting with community resources.
Conduct assessments and complete necessary paperwork.
Serve as a central support for members.
Help consumers identify and resolve barriers to implementing treatment plans, including access to community resources, employment, and daily living skills.

Benefits

Three weeks of PTO in the first year, with increased accruals after continued service.
10 paid holidays.
Low-cost medical, dental, and vision insurance.
Short-term and long-term disability insurance.
Life insurance for employees.
Company match of 40% up to a 10% deferral into the SB&H retirement account.
Career development and opportunities for internal promotion.
Tuition reimbursement and discounted degree programs.
Employee Assistance Program.
Health and wellness offerings.