Case Manager

Ak-Chin Indian Community•Az 85139, AZ

About The Position

Under the direct supervision of the Health and Human Services (HHS) Director, the Case Manager coordinates, assesses, and manages cases involving children in need of care and protection, following the policies and procedures of the HHS Department and the Ak-Chin Indian Community. This exempt position requires on-call availability for two weekends per month to respond to emergency CPS referrals.

Requirements

  • Bachelor’s degree from an accredited university in Social Work, Public Health, Psychology, Education, or a closely related area, and at least three years of professional-level work experience in the Child Welfare field; or an equivalent combination of education and experience sufficient to perform the essential duties.
  • Valid Arizona Driver’s License and ability to meet the Community’s insurance carrier requirements.
  • Successfully complete an extensive fingerprint and background check.
  • Knowledge of child welfare principles and concepts.
  • Knowledge of the economic, educational, and social service needs and problems in the Community.
  • Knowledge of case management principles and practices.
  • Knowledge of O’odham culture and issues affecting Ak-Chin Indian Community children, families, and the Community.
  • Working knowledge of HIPAA requirements and release-of-information requests.
  • Interviewing skills.
  • Ability to assess client needs and coordinate client services.
  • Ability to communicate effectively verbally and in writing.
  • Ability to maintain accurate, up-to-date files, records, and reports.
  • Ability to follow direction and work effectively under pressure.
  • Planning, organization, problem-solving, decision-making, and liaison skills.
  • Ability to work within the policies, standards, procedures, vision, mission, and core values of the Ak-Chin Indian Community.
  • Ability to maintain effective working relationships with employees, Community officials, and the general public.

Nice To Haves

  • Experience working for a Native American community or tribe.

Responsibilities

  • Respond to referrals involving children in need of care and conduct inquiries to determine whether referrals are valid.
  • Maintain current and comprehensive client case files.
  • Transport clients in a Community vehicle when necessary.
  • Meet with tribal, state, and federal programs that provide services to clients.
  • Attend meetings, case staffing sessions, and multidisciplinary team meetings.
  • Monitor and visit children placed in on- and off-reservation shelter, foster, and therapeutic care facilities.
  • Work closely with the Child Welfare & ICWA Specialist.
  • Assess children’s immediate safety at first contact, intervene in crises, and initiate immediate protective action as required, including moving at-risk children to a place of safety.
  • Complete requirements for court hearings, including preparing evidence materials, assisting family members with court procedures, and reviewing case information with legal counsel.
  • Compile and complete case documents for transfer or closure.
  • Perform other work-related duties as assigned.

Benefits

  • Vacation and personal sick leave
  • Medical, dental, and vision health benefits
  • 401(k)
  • Short- and long-term disability
  • 14 holidays
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