Case Manager

SAN DIEGO YOUTH SERVICES • San Diego, CA

13d • $22 - $24

About The Position

San Diego Youth Services seeks a Case Manager with lived experience of commercial sexual exploitation or human trafficking for its Victim and Survivor Services program in San Diego. This full-time, non-exempt position reports to the Program Manager and provides intensive short-term case management, outreach, crisis intervention, and referrals for youth. The role engages youth for up to 90 days or longer depending on their needs and connection to long-term resources, and includes coordination with community partners and other service providers. The position requires on-call availability, including a typical one-week rotation every 5–6 weeks, subject to change. The position has no supervisory responsibilities.

Requirements

• Lived experience of commercial sexual exploitation or human trafficking, either personally or through the experience of family or a close friend.
• A bachelor's degree in social work or a related field is preferred; alternatively, 2–5 years of experience working with high-risk clients, preferably adolescents and Transitional Aged Youth who have experienced commercial sexual exploitation or human trafficking, may be considered in lieu of education.
• Excellent oral and written communication skills.
• Ability to work autonomously and as part of a multidisciplinary team.
• Willingness to develop or possession of working knowledge of trauma-informed care.
• Must have or be willing to complete 40-hour Domestic Violence counselor training, Campbell Danger Assessment, Mental Health First Aid, Seeking Safety, and Motivational Interviewing trainings.
• Computer literacy in Microsoft Outlook, Word, and Excel.
• Valid California driver's license, good driving record, and willingness to use a properly insured personal vehicle for work; mileage is reimbursed.
• Maintain CPR and First Aid certification.
• Availability for on-call hours Monday through Sunday, 24/7.
• Employment is subject to required tuberculosis testing, fingerprinting, FBI, DOJ, and CACI background checks, and drug testing.

Nice To Haves

• Bachelor's degree in social work or a related field.
• Bi-lingual in Spanish.
• Experience in crisis intervention, group facilitation, documentation, and case management.
• Experience working with high-risk clients, preferably adolescents and Transitional Aged Youth who have experienced commercial sexual exploitation or human trafficking.

Responsibilities

• Provide support services, including accompanying youth to meetings, appointments, and court; case management related to stabilization needs such as housing, employment, education, and health; outreach; crisis intervention; referrals; and transportation when needed.
• Maintain accurate and timely documentation and data collection, ensure contract compliance, and conduct file reviews.
• Conduct emergency or immediate outreach with Child and Family Wellbeing to prospective service partners in community settings, screen prospective partners for program eligibility, and triage service needs with the CSEC Response Team Coordinator.
• Assist with developing and maintaining group curriculum and facilitate groups.
• Coordinate care by communicating with probation officers, CWS social workers, health care providers, therapists, natural support systems, parents, and families.
• Participate in on-call coverage; a typical rotation is one week every 5–6 weeks and may change.
• Provide intensive 24-hour follow-up on all referrals.
• Engage youth in intensive short-term case management for up to 90 days or longer, depending on client needs and linkage to long-term resources.
• Provide outreach and training to increase community awareness.
• Learn or maintain knowledge of tenant-landlord laws, Fair Housing Laws, and the Transitional Housing Misconduct Act.
• Seek new partnerships with low-income housing providers.
• Perform other duties as assigned.

Benefits

• 18 days of PTO, 2 floating holidays, and 12.5 paid holidays (32.5 paid days off).
• 403(b) retirement plan with a 2% employer match.
• Medical, dental, and vision insurance.
• Pet insurance.
• Mileage reimbursement.
• $2,000 annual bonus for staff fully bilingual in Spanish.
• $1,500 annual bonus for staff with Spanish proficiency.
• Life insurance.
• Parental leave.
• Public Service Loan Forgiveness (PSLF) employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level