Case Manager - Hollywood Inn Express South (5883)

PATH•Los Angeles, CA

2d•Onsite

About The Position

PATH is seeking a Case Manager for its Interim Housing team at the Hollywood Inn South location in Los Angeles, California. The role supports clients through phases of homelessness, including street outreach, interim and transitional housing, and permanent housing. Using a “whatever it takes” approach, the Case Manager helps clients access and maintain healthcare, social services, interpersonal support systems, and coordinated entry services. The position provides individualized support to help participants build on their strengths, address barriers and health needs, increase income, and find and maintain housing. This is a full-time, non-exempt position scheduled Monday through Friday, 8:30 a.m. to 5:00 p.m. Driving is required. The listed pay range is $23.94 to $29.13 per hour, with placement based on relevant experience. The position is based at Hollywood Inn South in Los Angeles, CA 90004.

Requirements

All levels of education and experience are welcome.
Candidates must have employment eligibility verification.
Candidates must have or be able and willing to obtain CPR/First Aid training.
Candidates must successfully complete a tuberculosis test, background screening, and drug test as conditions of hire.
Driving is an essential function; candidates must have reliable transportation, a valid driver’s license, proof of insurance and ownership for personal vehicles used during work duties, and the ability to qualify for PATH’s insurance coverage.
Candidates should demonstrate analytical skills and attention to detail, collaboration and teamwork, clear verbal and written communication, creativity and initiative, critical thinking and problem-solving, and ethical conduct with professional boundaries.

Nice To Haves

Two years of experience in healthcare, case management, homeless services, working with vulnerable populations, or a related field.

Responsibilities

Conduct intake and individualized needs assessments, and collaborate with each participant to develop an Individualized Service Plan addressing housing, income, and personal goals.
Provide referrals, linkages, information, and support to resources that help participants achieve their service-plan goals.
Complete program-specific assessments, such as VI-SPDAT.
Evaluate participants’ strengths and challenges in addressing short- and long-term goals, and conduct a 90-day review after initial intake.
Maintain timely case notes and complete, accurate, current participant files in accordance with program and PATH policies.
Maintain confidentiality of participant files in accordance with HIPAA and applicable guidelines.
Develop therapeutic and/or professional relationships with clients and partner systems to support engagement and retention around housing goals.
Provide crisis intervention and risk assessment focused on safety, problem-solving, coping skills, and clients’ ability to manage and coordinate their care.
Use motivational interviewing and trauma-informed care in service delivery.
Maintain current knowledge of community resources and use them to provide comprehensive, wrap-around services.