About The Position

The Substance Use Disorder (SUD) Case Manager provides comprehensive, recovery-oriented case management to people with substance use disorders, including individuals with co-occurring mental health conditions. The role focuses on care coordination, resource linkage, advocacy, and ongoing support to promote treatment engagement, stability, and long-term recovery. Services must follow agency policies, Medicaid requirements, and applicable state and accreditation standards. This is a remote telehealth position, with local community travel potentially required.

Requirements

  • High school diploma required.
  • Active CDCA certification required.
  • Strong communication, organization, and time-management skills.
  • Must pass an applicant background check.
  • Strong computer and technology skills, including the ability to learn and use a digital platform for client appointments and notes.
  • Access to a reliable computer, laptop, or tablet and a mobile device.
  • Openness to and appreciation for diverse backgrounds.
  • Adherence to boundaries and ethics.
  • Excellent written, verbal, and computer-based communication and technical skills.
  • Ability to manage caseload expectations and documentation timelines.
  • Reliable internet access is required for remote work.

Nice To Haves

  • Associate’s or bachelor’s degree preferred.
  • Experience working with individuals with substance use disorders or co-occurring disorders preferred.
  • LCDC II or comparable credential preferred.

Responsibilities

  • Complete initial and ongoing assessments related to substance use, recovery needs, and social determinants of health.
  • Collaborate with the interdisciplinary treatment team to develop and update individualized service plans.
  • Coordinate services with therapists, medical providers, recovery residences, courts, probation/parole, and community partners.
  • Connect clients with housing, employment, transportation, benefits, medical care, and recovery support.
  • Provide recovery-oriented, person-centered case management services.
  • Complete timely, accurate, and compliant documentation in the electronic health record.
  • Monitor client safety, relapse risk, and psychosocial stressors.
  • Participate in supervision, team meetings, and required training.
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