Substance Use Disorder (SUDS) Case Manager

Kaniksu Community Health • Sandpoint, ID

5d

About The Position

Kaniksu Community Health is seeking a compassionate Substance Use Disorder (SUDS) Case Manager to support individuals experiencing substance use disorders and strengthen connections between patients, healthcare services, and community resources. The position helps patients overcome barriers to care and supports their progress toward healthier lives. The Case Manager is part of the Kaniksu Community Health Patient Centered Medical Home team and works under the direction of the Director of Behavioral Health and Behavioral Health Providers.

Services are community-based and may be provided through telehealth or in person. The role requires respectful and professional service, collaboration with an interdisciplinary treatment team, protection of client confidentiality, and adherence to applicable professional ethics and Kaniksu Community Health policies and procedures. Regular and predictable attendance is an essential function. The position is full-time, 40 hours per week, with a schedule of either four 10-hour days or five 8-hour days.

Requirements

• Bachelor's degree in Social Work (BSW) from an accredited college or university.
• Meet the qualifications to obtain licensure as a bachelor-level social worker (LBSW) in Idaho.
• Knowledge of social work principles, practices, and ethical standards.
• Ability to assess patient needs and coordinate appropriate services and referrals.
• Strong communication, interpersonal, and organizational skills.
• Ability to work collaboratively as part of an interdisciplinary treatment team.
• Knowledge of community-based resources and supportive services.
• Ability to maintain accurate and timely electronic client records.
• Computer skills necessary to maintain client charts and communicate effectively within the organization.
• Ability to maintain confidentiality and exercise sound professional judgment.
• Ability to work effectively with individuals experiencing substance use disorders and complex social or behavioral health needs.
• Pass the Idaho Department of Health and Welfare Criminal History Unit enhanced background check.

Nice To Haves

• Experience working in mental health, substance use disorder services, or a related human services field.
• Knowledge of community resources and ability to develop and maintain effective community partnerships.
• Working knowledge of administrative procedures within a federally funded community health center.

Responsibilities

• Provide appropriate triage support for individuals with substance use disorders who need supportive health or social services.
• Participate as a member of the treatment team.
• Provide crisis response and support when needed.
• Maintain electronic client files, including mental health screenings and encounter notes.
• Coordinate identified care needs with appropriate supportive services.
• Deliver community-based services in person or via telehealth.
• Protect client rights by complying with confidentiality policies.
• Communicate with members of the treatment team.
• Make Child Protection Services referrals when necessary.
• Follow the professional code of ethics for the applicable discipline.
• Provide services professionally and respectfully.
• Follow Kaniksu Community Health policies and procedures.
• Attend staff, Behavioral Health, and other necessary meetings.
• Relate effectively to people from diverse ethnic and cultural backgrounds and treat patients with empathy, dignity, and respect.

Benefits

• Medical, dental, vision, and life insurance.
• Education assistance and guided career pathways.
• 4% 401(k) employer match.
• In-house medical, dental, or behavioral health services.
• Year-round, affordable on-site childcare at KCH Kid’s Club.

What This Job Offers

• Job Type: Full-time