Case Manager, Philadelphia County
About The Position
The Case Manager provides comprehensive case management services to residents in a supportive housing program, helping individuals achieve housing stability, improved health, and greater independence. The role includes assessing residents’ needs, developing and monitoring individualized service plans, maintaining accurate documentation, coordinating community referrals, assisting with housing applications and benefits, and providing ongoing support through regular case management meetings. The Case Manager collaborates with healthcare providers, behavioral health professionals, and community agencies to help residents access appropriate services. The position also maintains program and outcome data required by funding and regulatory agencies, participates in resident admissions and discharge planning, assists with life skills programming, and provides follow-up services to former residents. Additional duties include participating in staff meetings and training, maintaining flexible availability for occasional evenings and weekends, and taking part in an on-call rotation as needed.
Requirements
- Strong communication skills.
- Strong organizational skills.
- Strong documentation skills.
- Strong computer skills.
- Ability to manage multiple priorities in a collaborative environment.
- Valid driver's license.
Nice To Haves
- BSW preferred.
- A minimum of two years of social service or case management experience preferred.
- Experience working with individuals experiencing homelessness, HIV/AIDS, substance use disorders, and/or mental health challenges is highly desirable.
Responsibilities
- Conduct assessments of residents.
- Develop and monitor individualized service plans.
- Maintain accurate case documentation.
- Coordinate referrals to community resources.
- Assist residents with housing applications and benefits.
- Provide ongoing support through regular case management meetings.
- Collaborate with healthcare providers, behavioral health professionals, and community agencies to coordinate appropriate services.
- Maintain program and outcome data required by funding and regulatory agencies.
- Participate in resident admissions and discharge planning.
- Assist with life skills programming.
- Provide follow-up services to former residents.
- Participate in staff meetings and training.
- Maintain flexible availability for occasional evenings and weekends.
- Participate in an on-call rotation as needed.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
