Case Manager - Veteran's Services

Rosecrance•Rockford, IL

4d•Hybrid

About The Position

Rosecrance is seeking dedicated individuals to join their team as Case Managers for Veteran's Services. This role provides behavioral health rehabilitation services and support to veterans and their families, aiming to reduce hospitalizations and crisis episodes, and enhance community functioning to achieve rehabilitative, resiliency, and recovery goals. The position involves providing continuity of program services ethically and legally within a safe, therapeutic environment, adhering to regulatory and accreditation standards. Case Managers will act as team members in delivering behavioral health services, facilitating the integration of recovery principles into daily living for clients.

Requirements

Bachelor’s Degree in Psychology, Counseling, Social Work, or other behavioral health related field
Demonstrated experience in behavioral health services, or an equivalent combination of education and training
Must qualify as a Mental Health Professional (MHP) per Illinois Department of Mental Health Rule 132
Demonstrated skills in case management and conducting individual, family, and group counseling
Sufficient written skills to accurately complete required documentation within the time frames prescribed
Sufficient computer skills and ability to navigate and complete documentation in the electronic health record
Self-Starter with ability to work independently and with a team
Ability to present and coordinate lectures for clients, families, staff, or community resources
Valid driver’s license and ability to meet agency insurance requirements
Belief in the mission and vision of Rosecrance

Nice To Haves

Military experience, affiliation, or proven track record in supporting and advocating for veterans preferred

Responsibilities

Undertake primary case management responsibilities for designated clients.
Conduct individual, group, and family counseling and educational sessions for clients and/or family members.
Complete all necessary documentation within the appropriate timelines.
Ensure that client service records are maintained consistent with regulations.
Motivate and problem solve with staff regarding effective clinical practices.
Seek performance improvement and problem solving while meeting the complex needs of the clients and their families.
Adapt verbal and written communication to the language and style of the clients and their families.
Maintain communications with all staff at each level of care.
Facilitate and manage the delivery of support and resources from various community organizations to ensure comprehensive and effective service.
Utilize a variety of treatment concepts, evidence-based practices and service modalities when providing care.
Present workshops, lectures and training to clients, families, staff, and community groups as needed.
Be familiar with court proceedings and be available to make court appearances on behalf of Rosecrance clients.
Serve as a member of the Clinical Team and participate in all team meetings and activities.
Exercise confidentiality in keeping with the professional Code of Conduct and within the framework of the law.
Deliver exceptional customer service consistently to every customer.
Serve as a role model and demonstrate positive guest relations in representing the agency.
Assume other related responsibilities as delegated by leadership.

Benefits

Medical, dental, and vision insurance (multiple plan options to meet your needs)
401(k) with employer match & discretionary contribution
Group Life Insurance, LTD and AD&D
Tuition assistance & licensure/certification reimbursement
Paid Time Off, sick time, bereavement leave
Referral program earning up to $1,000 per hire!
Wellness program, including an on-site gym at select facilities
Discounts at participating retailers
Daily pay available through UKG Wallet for financial flexibility
$3,000 sign on for non-licensed