Case Manager - Shelter

Child & Family Center • Santa Clarita, CA

1d • Onsite

About The Position

At Child & Family Center, we’re committed to creating a welcoming workplace where a wide range of perspectives and life experiences are valued. We encourage qualified candidates from all backgrounds to apply. The Case Manager – Shelter provides rehabilitation services consistent with the client treatment plan. Services include assisting clients/families with improving, maintaining or restoring everyday functional/daily living skills. The Case Manager – Shelter also provides targeted case management services, including assessing for client’s case management needs and linkage to community resources. In addition, the Case Manager – Shelter consults with team members and provides referrals as needed, provides brief childcare to children, utilizes age-appropriate activities for them, and ensures the safety of the children during the scheduled appointments.

Requirements

• Must be 18 years of age
• High School Diploma or College Degree
• Requires the ability to independently use a computer, possess good communication/computer skills, have Microsoft Office skills, and learn necessary computer programs.
• Must maintain a valid California driver’s license, insurance and driving record which complies with agency’s insurance carrier standards.
• Must pass all applicable health, fingerprint/LiveScan and DMV clearances.

Nice To Haves

• Completion of 40-Hour DV Advocate Training highly preferred but will provide training within one month of hire.
• Applicants with personal experience with Domestic Violence are encouraged to apply.
• Participants in the County’s Department of Public Social Services Greater Avenues for Independence (GAIN) Program or General Relief Opportunity for Work (GROW) Program are encouraged to apply.
• Bilingual in Spanish preferred to meet the clients' needs.

Responsibilities

• Conduct intakes, case management, crisis intervention and conflict intervention to shelter residents.
• Provide crisis intervention, information and referrals to individuals calling the 24-hour hotline.
• Monitor adherence to program procedures and guidelines for shelter clients.
• Participate in case management meetings with the Program Manager - Shelter for continuous client assessment and case management plan review.
• Work effectively in emergency situations and provide immediate feedback to Program Manager - Shelter.
• Provide transportation for shelter clients as needed.
• Ensure adherence to Shelter policies and procedures.
• Maintain proper documentation of client services.
• Provide workshops and educational trainings for shelter residents as approved by the Program Manager - Shelter.
• Responsible for minor property maintenance as needed.
• Maintain communication between all advocates via shelter log.
• Make purchases and maintain petty cash at the shelter as needed.
• Attend all training, staff and house meetings as required.
• Assist with fundraisers as needed.
• Facilitate a variety of support groups at Shelter as needed and assigned by supervisor.
• Provide adequate equipment and activities.
• Ensure equipment and the facility is clean, well maintained and safe at all times.
• Be familiar with and implement emergency procedures as needed.
• Provide childcare and supervise children in the childcare as needed.
• Assist with building client’s and children’s self-esteem; establish routines and provide positive guidance.
• Provide a safe and secure environment for children and clients to feel comfortable.
• Implement and demonstrate positive discipline tools when required.
• Clearly and effectively communicate in a manner that children and clients understand.
• Perform other related duties as assigned or required.
• Provide domestic violence education.
• Maintain a culturally responsive and trauma-informed environment.

Benefits

• Double time when you work agency recognized holidays
• Birthday floating holiday
• Vacation and Sick Time which increases with tenure
• Medical Coverage
• Agency paid Dental & Vision Coverage (for EE-Only coverage)
• Voluntary Family Medical, Dental, Vision Coverage
• Agency paid Long Term Disability
• Agency paid Employee Life Insurance & Employee Accidental Death and Dismemberment
• Voluntary Employee and Family Life Insurance, and Family Accidental Death and Dismemberment
• 401(k) available with discretionary Agency match
• Employee Wellness Program
• Mentorship Program
• Technology Assistance tool for reduced documentation time
• Professional Development
• Pet insurance and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED