Case Manager - Shelter
About The Position
At Child & Family Center, we’re committed to creating a welcoming workplace where a wide range of perspectives and life experiences are valued. We encourage qualified candidates from all backgrounds to apply. The Case Manager – Shelter provides rehabilitation services consistent with the client treatment plan. Services include assisting clients/families with improving, maintaining or restoring everyday functional/daily living skills. The Case Manager – Shelter also provides targeted case management services, including assessing for client’s case management needs and linkage to community resources. In addition, the Case Manager – Shelter consults with team members and provides referrals as needed, provides brief childcare to children, utilizes age-appropriate activities for them, and ensures the safety of the children during the scheduled appointments.
Requirements
- Must be 18 years of age
- High School Diploma or College Degree
- Requires the ability to independently use a computer, possess good communication/computer skills, have Microsoft Office skills, and learn necessary computer programs.
- Must maintain a valid California driver’s license, insurance and driving record which complies with agency’s insurance carrier standards.
- Must pass all applicable health, fingerprint/LiveScan and DMV clearances.
Nice To Haves
- Completion of 40-Hour DV Advocate Training highly preferred but will provide training within one month of hire.
- Applicants with personal experience with Domestic Violence are encouraged to apply.
- Participants in the County’s Department of Public Social Services Greater Avenues for Independence (GAIN) Program or General Relief Opportunity for Work (GROW) Program are encouraged to apply.
- Bilingual in Spanish preferred to meet the clients' needs.
Responsibilities
- Conduct intakes, case management, crisis intervention and conflict intervention to shelter residents.
- Provide crisis intervention, information and referrals to individuals calling the 24-hour hotline.
- Monitor adherence to program procedures and guidelines for shelter clients.
- Participate in case management meetings with the Program Manager - Shelter for continuous client assessment and case management plan review.
- Work effectively in emergency situations and provide immediate feedback to Program Manager - Shelter.
- Provide transportation for shelter clients as needed.
- Ensure adherence to Shelter policies and procedures.
- Maintain proper documentation of client services.
- Provide workshops and educational trainings for shelter residents as approved by the Program Manager - Shelter.
- Responsible for minor property maintenance as needed.
- Maintain communication between all advocates via shelter log.
- Make purchases and maintain petty cash at the shelter as needed.
- Attend all training, staff and house meetings as required.
- Assist with fundraisers as needed.
- Facilitate a variety of support groups at Shelter as needed and assigned by supervisor.
- Provide adequate equipment and activities.
- Ensure equipment and the facility is clean, well maintained and safe at all times.
- Be familiar with and implement emergency procedures as needed.
- Provide childcare and supervise children in the childcare as needed.
- Assist with building client’s and children’s self-esteem; establish routines and provide positive guidance.
- Provide a safe and secure environment for children and clients to feel comfortable.
- Implement and demonstrate positive discipline tools when required.
- Clearly and effectively communicate in a manner that children and clients understand.
- Perform other related duties as assigned or required.
- Provide domestic violence education.
- Maintain a culturally responsive and trauma-informed environment.
Benefits
- Double time when you work agency recognized holidays
- Birthday floating holiday
- Vacation and Sick Time which increases with tenure
- Medical Coverage
- Agency paid Dental & Vision Coverage (for EE-Only coverage)
- Voluntary Family Medical, Dental, Vision Coverage
- Agency paid Long Term Disability
- Agency paid Employee Life Insurance & Employee Accidental Death and Dismemberment
- Voluntary Employee and Family Life Insurance, and Family Accidental Death and Dismemberment
- 401(k) available with discretionary Agency match
- Employee Wellness Program
- Mentorship Program
- Technology Assistance tool for reduced documentation time
- Professional Development
- Pet insurance and more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
