CASE MANAGER QIDP

Opportunity Village•Las Vegas, NV
•Onsite

About The Position

Under the direction of the Manager of Case Management, the Case Manager provides case management, support, and advocacy for individuals with intellectual and/or developmental disabilities. The role acts as a liaison among individuals served, caregivers, families, guardians, Opportunity Village, Desert Regional Center, and other support services. Case Managers ensure individuals are presented with choices and permitted to make decisions about the services they receive, how and where services are provided, and the work they do. The position supports Opportunity Village’s core values by cultivating positive and meaningful connections, demonstrating enthusiasm, maintaining high standards of productivity, practicing stewardship, and participating in individual and team development. It is based at the Oakey Campus of Opportunity Village in Las Vegas, Nevada.

Requirements

  • Bachelor’s degree in a human services field, such as psychology, sociology, social work, or a related field.
  • Must qualify as a Qualified Intellectual Disabilities Professional (QIDP).
  • The posting also lists an associate degree in social work, psychology, vocational rehabilitation, or a related special field as required.
  • Valid driver’s license, clean annual DMV report, and reliable transportation; the posting gives conflicting minimum ages for driving company vehicles (21 and 25).
  • Computer literacy, including Microsoft Office Suite.
  • Current Crisis Prevention Intervention (CPI) certification within 30 days of employment.
  • Current CPR and First Aid certification within 30 days of employment.
  • Effective verbal and written communication with individuals, team members, and supervisors.
  • Social perceptiveness to assess and understand others’ reactions and behaviors.
  • Ability to work independently and as part of a team.
  • Ability to care for, respond to, and work with individuals with developmental disabilities.
  • Professional demeanor.
  • Ability to define problems, draw valid conclusions, and develop solutions.
  • Ability to interpret instructions, gain knowledge, and take initiative.
  • Customer service, team-building, and coaching skills.
  • Ability to resolve multiple complex issues simultaneously and remain calm in stressful situations.

Responsibilities

  • Use appropriate methods when working with individuals with intellectual and/or physical disabilities.
  • Immediately report suspected abuse, neglect, exploitation, isolation, and abandonment as required by state law.
  • Support an organizational culture that promotes choice and creativity for individuals served and team members.
  • Maintain positive relationships and networks with community partners, individuals served, caregivers, and service coordinators.
  • Advocate for appropriate pre-vocational and employment goals for each individual served.
  • Develop habilitation, service, and person-centered plans for individuals served.
  • Train team members, including leads, supervisors, and managers, on person-centered plans.
  • Follow organizational safety regulations and OSHA requirements.
  • Complete and submit service plans, reports, and other documentation accurately and on time.
  • Submit transportation requests and cancellations, communicate changes and concerns, and monitor accuracy.
  • Comply with Opportunity Village policies and procedures and applicable federal, state, and local laws and regulations.
  • Participate in professional meetings, complete tours and intakes, and assist with coordinating special events.
  • Collaborate with team members and volunteers to help individuals develop self-management and behavioral skills that support community contribution and integration.
  • Promote an environment free from abuse and neglect.
  • Complete scholarship, private-pay, JDT funding, and other agency funding renewals.
  • Maintain records and file compliance, including HIPAA compliance.
  • Provide ongoing monthly rights training to individuals served.
  • Attend special events as needed and perform other duties as assigned.
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