Case Manager/Office Manager CAT or CAS highly preferred

AspenRidge Recovery LLC•Thornton, CO

4d•$20 - $30•Onsite

About The Position

This role serves as a Case Manager and Office Manager, integral to the success of the program. The position is the first point of contact for clients and employees, contributing to a strong organizational culture. The Case Manager will work with a team of clinicians, client services staff, interns, and team members to deliver high-quality, client-centered, strength-based case management, ensuring holistic care. The role requires being welcoming, professional, and a go-to resource for information and assistance. This position will primarily operate out of the Thornton clinic.

Requirements

Skilled in several areas of treatment; individual, cross-cultural issues, trauma informed care, client-centered treatment, evidenced-based interventions, treatment planning, discharge planning.
Minimum two years freedom from chemical use problems.
High School Diploma or Equivalent
Valid Driver’s License
Excellent interpersonal skills
Strong and clear communication skills
Strong initiative and very resourceful in creating and finding ways to get things done.
Solid team-player
Punctual with meetings and project timelines
Good with online EHR/software and Microsoft suite products

Nice To Haves

CAT or CAS highly preferred
QBHA or Peer Recovery Coaching certification
One or more years case management experience in a chemical dependency/mental health setting
Customer service, computer, and organizational skills.
Familiarity with local community resources

Responsibilities

Conducts thorough Case Management Needs Assessment in KIPU and consistently re-screens for additional needs.
Provides consultative financial counseling at intake and throughout treatment.
Offers professional case management services to facilitate coordination, communication, and collaboration with clients, providers, ancillary services, and others to achieve goals that maximize positive client outcomes based upon individual assessments of clients’ needs.
Produces and ensures high quality and accurate case management documentation within 24 hours of service.
Liaises with clinical and outreach throughout the episode of care and identifies and implements the appropriate aftercare plan.
Connects clients with community support and resources before, during, and after treatment.
Supports clients with additional life skills resources and training where appropriate.
Provides 25 hours per week of billable Case Management services.
Facilitates consistent communication with family members, significant others, and fiduciaries.
Maintains high client and family satisfaction rates, as evidenced by a strong net promoter score and/or client experience surveys.
Maintains a working knowledge of and accountability to the policies and procedures of the facility.
Provides transportation as needed to and from sober livings and to occasional appointments during the treatment day.
Assists clients with ordering, payment, and picking up medications from the pharmacy as needed; ensures clients are following medication protocols.
Secures medications and observes client self-administration at the center during business hours.
Partners with psychiatrist and primary therapists to ensure clients are seen by the psychiatrists.
Supervises UA and ensures adherence to drug testing policies and procedures.
Cross-trained on Office Manager duties.
Completes other duties and tasks as assigned.
Enters drug screen details into Millennium.
Orders and sends new screen devices as needed.
Performs chart checks and supports in notifying staff for making corrections.
Supports overall compliance.
Supports in data collection and reporting.
Supports completion and entering of client surveys and assessments.
Supports daily update of census spreadsheet.
Engages in bi-weekly office management meetings.
Maintains a warm, welcoming, clean, and safe environment for all.
Ensures office supply needs are being met.
Communicates effectively through clinical, admissions, billing, and case management departments.
Sends welcome emails to new clients.
Sets client up on KIPU Portal.
Sends documents and sets time, as needed, to help clients complete them.
Completes orientation with new clients so they feel comfortable in the space.
Schedules clients for biopsychosocial assessments.
Sets up clients in Millennium.
Enters DACODs into state database.
Orders swab kit and breathalyzers.