Case Manager in Training

Morgan & Morgan, P.A. • Birmingham, AL

1d • Onsite

About The Position

The Case Manager in Training works as a floater in the office, training and supporting several attorneys and case staff on rotation. The position provides training for an eventual move to a Case Manager role. Compensation is $20 per hour, with upward mobility.

The role assists with organizing and maintaining client files, obtaining case records, preparing demands, processing mail, managing electronic files, and completing administrative tasks. The employee works closely with an experienced Case Manager to develop core case-management skills and gain broader exposure to case phases, negotiation, settlement, and team operations.

Requirements

• High school diploma or GED.
• Highly organized, able to multitask and prioritize, attentive to detail, and positive in attitude.
• Strong written and verbal communication skills, including presentation skills.
• Willingness to learn and work with multiple employees across the organization.
• Expertise with computer programs, databases, and Microsoft Office Suite.
• Typing speed of at least 35 words per minute.

Nice To Haves

• One to two years of experience as an Administrative Assistant, Insurance Adjuster, or in a support role, preferably in a law firm or corporate legal department.

Responsibilities

• Assist Case Managers and Attorneys in organizing and maintaining client files, gaining exposure to caseloads of 100 or more cases.
• Submit requests for records, including medical documentation, accident reports, driving history, and vehicle records.
• Gather and organize case documents electronically to support demand preparation.
• Process certified mail and support digital document handling.
• Perform general administrative tasks, including typing, operating office equipment, and sorting.
• Support electronic file management while learning case phases and documentation best practices.
• Prepare and send standard letters, including turndowns, new representations, contracts, and multi-party combination letters.
• Assist in drafting and sending demand letters to learn about negotiation and settlement.
• Work with an experienced Case Manager to develop case-management skills and support professional development.
• Perform related duties to gain experience and contribute to case progress and team efficiency.

Benefits

• Medical insurance
• Dental insurance
• 401(k) plan
• Paid time off
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED