Case Manager III - Full Time; 1222-209-N

Catholic Charities Brooklyn and Queens • Brooklyn, NY

3d

About The Position

Catholic Charities Brooklyn and Queens provides social services through more than 160 programs. Its Benson Ridge and Southwest Queens Senior Case Management Programs offer case management and homecare services to homebound older adults, including care management plans, homecare assessments, and connections to Home Delivered Meals and Friendly Visiting. The programs aim to help frail seniors live safely in their homes and communities.

The Case Manager III provides comprehensive community-based services to homebound older adults, developing safe care plans that support clients in remaining at home. The role involves in-home assessments and reassessments, care planning with clients and families, crisis intervention, intake and referral services, and maintaining required documentation and reports.

Requirements

• Bachelor’s degree in human-related services from an accredited college or university.
• Proficiency with computer software applications, Excel, and Microsoft Office.
• Ability to travel to clients’ homes, meetings, conferences, and other locations for training.
• Ability to lift up to 10 pounds.

Nice To Haves

• Knowledge of entitlements for older adults.
• Bilingual ability.

Responsibilities

• Provide comprehensive in-home assessments and reassessments of older adults’ functional and cognitive capacities, limitations, unmet needs, and eligibility for benefits and entitlements.
• Develop and implement care plans with seniors and, when needed, their families to address unmet needs and support safe living at home.
• Provide crisis intervention for situations such as medical emergencies, utility shut-offs, bedbug infestations, and disaster response.
• Provide emergency coverage for Home Delivered Meal clients who fail to answer the door when needed.
• Perform intake activities, including assessing eligibility, conducting a preliminary evaluation of the presenting problem, initiating services as needed, and providing information and referral services.
• Complete a comprehensive DFTA assessment form for each client on time and in accordance with funding source regulations.
• Maintain up-to-date case notes and waiting lists for clients on the caseload.
• Submit monthly statistics and reports on time as required by the agency and funding source.

Benefits

• Generous vacation, personal, and sick days, and annual paid holidays
• Medical insurance
• Dental insurance
• Vision insurance
• Retirement savings with agency match
• Transit flexible spending account
• Life insurance
• Public Loan Forgiveness Qualified Employer
• Training series
• Additional voluntary benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level