Case Manager II
The Salvation Army USA Central Territory•Madison, WI
About The Position
The Case Manager II assesses clients’ needs, abilities, and strengths; facilitates the development and monitoring of client case plans; and networks with other agencies to identify and collaborate on resource development and delivery. The role provides case management services to clients and helps improve their life skills and circumstances through assessment, planning, referrals, advocacy, and coordination with community resources.
Requirements
- Bachelor’s degree in social work, human services, psychology, sociology, or criminal justice.
- Three years of social work experience.
- Valid Wisconsin driver’s license and approval to drive under The Salvation Army’s insurance.
Nice To Haves
- Management experience.
Responsibilities
- Conduct casework interviews to gather information for program and service eligibility and case status.
- Identify clients’ psychosocial, economic, and physical needs; assess and reassess support systems, community resources, and other factors to plan and implement appropriate services.
- Assist clients with housing searches, placement, and housing stability activities.
- Develop and implement case plans with intervention strategies to meet client needs.
- Refer clients to community resources and advocate for or assist them in obtaining services.
- Prepare accurate case notes, correspondence, reports, and other written materials; enter data into HMIS.
- Review assigned cases regularly to determine ongoing service needs and participate in case consultations.
- Provide training to new case managers.
- Peer review and audit case files to ensure service standards and contract compliance.
- Assist with transporting clients and advocating for them with public and private agencies.
- Attend meetings with community service providers on behalf of The Salvation Army, as assigned.
Benefits
- Competitive salary
- Flexible schedules
- Casual dress environment
- Generous paid time off, including vacation, sick time, personal time, and 11 paid holidays
- Tuition reimbursement
- Employee Assistance Program with 24/7 support, resources, and referrals
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Discounts for pet, auto, and home insurance
- Full-time employees scheduled for at least 30 hours per week are eligible for benefits including health, dental, vision, and hearing coverage, life benefits, holiday pay, and prorated paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
