Case Manager II

Family Health Centers of San Diego•El Cerrito, CA

1d•$31 - $36

About The Position

Family Health Centers of San Diego (FHCSD) is seeking a Case Manager II to provide intensive, therapeutic case management services to assigned individuals under limited supervision. The position supports the planning, development, implementation, and evaluation of services in accordance with contractual and departmental requirements and guidelines. Assignments vary by program, grant, and patient demographics, with an emphasis on community-based health care for medically underserved populations. This is a grant-funded position. The Case Manager II assesses client needs, develops and updates formal care plans with clients, provides therapeutic interventions and intensive individual support, and connects clients with internal and community resources. Support may include accompanying clients to housing services, appointments, and social services, with a focus on medical adherence and maintaining necessary care. The role also completes required documentation and reports. The position is based in El Cajon, California. Work hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional travel between sites and other locations is required.

Requirements

Three years of work experience providing human services to high-risk, medically underserved, disabled populations, and/or relevant community health populations.
Bachelor’s degree in a social science field, public health, healthcare administration, or a closely related field.
Alternatively, an equivalent combination of education and experience that provides the skills, knowledge, and ability to perform the essential job duties and meets applicable state or federal certification requirements.
For the AOD Services Department (159) only: current American Heart Association healthcare provider CPR (BLS), or Advanced Cardiac Life Support, Advanced Trauma Life Support, or Advanced Resuscitation Training.
A valid California driver’s license, an automobile, proof of minimum car insurance required under California law, and an acceptable driving record. A California driver’s license must be obtained within ten days of establishing California residency.
Demonstrated commitment to community medicine and providing culturally competent care to medically underserved populations.

Nice To Haves

Master’s degree in a relevant field.

Responsibilities

Complete required documentation accurately, thoroughly, and on time according to department standards, and assist with preparing required reports.
Conduct initial and ongoing assessments of clients’ health and support-service needs and determine their level of need.
Develop formal case plans and goals with clients, including written care plans that identify assessed areas, interventions, measurable expected results, and short- and long-term goals.
Update care plans as clients’ needs change.
Provide therapeutic interventions and intensive individual support to high-need clients.
Refer clients to internal and community services and, when needed, accompany them to housing services, appointments, social services, and other locations.
Support medical adherence, appointments, and the maintenance of necessary care.
Perform other duties as assigned.