Case Manager I - Older Adults Health & Wellness

St. Joseph Center•Los Angeles, CA

6d•$22 - $25

About The Position

St. Joseph Center is seeking a Case Manager to work with social service professionals and paraprofessional staff to deliver quality care for contracted agencies while supporting the Center’s mission. The Case Manager provides ongoing services to individuals and families to help them retain permanent housing, build self-sufficiency, and succeed as tenants and neighbors. The role includes assessing client needs, coordinating individualized care and referrals, maintaining client records, and using evidence-based approaches to address housing, mental health, substance use, and other risks. The position requires travel to meet clients and attend meetings at St. Joseph Center sites and community partner locations. The work environment is generally moderate in noise level, and reasonable accommodations may be made for individuals with disabilities.

Requirements

Ability to communicate and relate to a diverse group of clients, community members, and staff.
Excellent administrative and organizational skills.
Demonstrated knowledge of substance abuse programs, homeless programs, mental health services, case management principles, and intervention techniques for hard-to-reach and difficult-to-serve populations.
At least 1 year of experience providing services to people with severe and persistent mental illness and/or co-occurring disorders.
Demonstrated experience interviewing clients, making appropriate referrals, and performing crisis intervention.
Bachelor’s degree from an accredited college or university in social work, human services, or a related field, or at least 2 years of relevant case management experience.
Ability to work flexible hours, including some early mornings and evenings.
Access to reliable transportation.

Nice To Haves

Bilingual background.

Responsibilities

Provide ongoing case management to individuals and families to help them retain housing and be successful tenants and neighbors.
Make appropriate referrals and connect clients with programs and services that support self-sufficiency.
Build working relationships with outreach workers, case managers, police and paramedics, housing authorities, and partner agencies and programs.
Conduct initial mental health and substance abuse screenings and housing needs assessments.
Develop and implement individualized care plans addressing housing services, mental health and substance abuse issues, relapse prevention, medication management, and other risks to permanent housing.
Maintain organized client files and enter data and progress notes into the appropriate electronic database.
Use appropriate evidence-based and best-practice approaches, including Motivational Interviewing, Harm Reduction, Housing First, Trauma Informed Care, and integrated treatment.
Provide ongoing support to promote successful permanent housing, reduce social isolation, prevent relapse risks, and deter evictions.
Advocate for clients and connect them with needed medical and dental care, mental health and substance abuse services, life-skills training, self-help, money management, community activities, volunteer services, and job placement.
Travel to meet with clients as needed and attend meetings at multiple St. Joseph Center sites and community partner locations as needed.
Perform other duties and responsibilities as assigned.