II (Adult Residential Treatment)

Sierra Meadows & Ascend Behavioral Health•Fresno, CA

About The Position

The Case Manager I at Tatum Psychology Employment Group oversees documentation of patient intake, progress, and discharge and connects patients with appropriate social, occupational, and educational resources. The Case Manager works with the treatment team to plan and coordinate each client’s progress through the continuum of care. The position works the PM shift, 2:00 p.m.–10:30 p.m., Sunday through Thursday. It involves admitting and orienting patients; assessing medical, psychosocial, and psychiatric treatment needs; monitoring attendance and treatment progress; maintaining records; collaborating with the treatment team and families; coordinating discharge and post-discharge care; and preparing reports and statistics. The role may require occasional travel during the workday and occasional overnight stays. Mileage, food, and lodging are compensated.

Requirements

Bachelor’s degree in Psychology, Social Work, or a related field, or a high school diploma with Substance Use Disorder (SUD) Registration Certification and/or Registered SUD Counselor Certification.
Zero to one year of experience in behavioral health or a related setting.
Strong organizational and communication skills.
Basic understanding of case documentation and discharge planning.
Ethical behavior.
Experience working with culturally diverse individuals and communities, or demonstrated commitment to strengthening engagement with diverse communities and skill communicating with diverse populations.
Familiarity with organizational equity and/or diversity initiatives.
Written and oral communication skills sufficient to perform essential functions.
Ability to make independent decisions and use initiative on complex assignments with general instruction and guidance.
Ability to exercise judgment and integrity, and to handle confidential matters with tact and diplomacy.
Ability to organize time and resources to perform multiple tasks.
Ability to complete work accurately and on time with attention to detail.
Ability to work well with others and provide effective team leadership.
Proficiency in word processing and database and/or spreadsheet applications.
Physical and mental attributes sufficient to perform essential functions.
Valid driver’s license.

Nice To Haves

Bachelor’s degree in Social Work, Psychology, or a related field.
Experience in dual-diagnosis or mental health treatment.
Proficiency in English.
Proficient communication skills.

Responsibilities

Complete patient intake and new-patient orientation.
Evaluate patients’ medical, psychosocial, and psychiatric treatment needs.
Monitor attendance and treatment progress, advocate for needed services, obtain resources, and provide personal support.
Review case notes and maintain patient records by documenting progress.
Participate in weekly interdisciplinary meetings and evaluations, communicating progress, results, obstacles, and treatment influences to the therapeutic team and family.
Create discharge plans, coordinate discharge and post-discharge requirements, orient and train family members, and provide resources.
Collect, analyze, and summarize treatment data and trends; compile statistics and prepare reports.
Perform other assigned duties and follow and support TPEG policies and procedures.
Work collaboratively with internal and external partners and represent the organization's mission, vision, and values.
Travel occasionally during the workday and on occasional overnight stays.
Maintain regular attendance and punctuality regarding deadlines.
Recommend new tactics and strategies and update job knowledge through educational and professional learning opportunities.