Residential Treatment Specialist I & II

The Centers•Cleveland, OH

4d•Onsite

About The Position

The Centers' H.O.P.E. Campus seeks a Residential Treatment Specialist I & II to provide trauma-informed care and supervision to youth in a residential treatment program. The role builds on foundational direct-care skills and includes greater independence, peer coaching, and leadership within the therapeutic milieu. The specialist supports young people through therapeutic relationships, emotional growth, and evidence-based care in a safe, trauma-informed residential environment. The role includes supervising and caring for youth throughout daily routines, applying de-escalation techniques, exercising independent judgment, mentoring entry-level staff, supporting youth with physical needs, following treatment plans and program policies, documenting behavior and health changes, facilitating activities, contributing to the treatment team, and providing transportation as needed. Staff attend required trainings, meetings, and treatment conferences. Shifts are second or third, assigned based on program needs.

Requirements

High school diploma or GED.
At least 1 year of experience in a residential or behavioral health setting.
Ability to lift and carry up to 50 lbs safely.
Ability to remain on your feet for extended periods throughout the shift.
Ability to respond quickly during crisis situations.
Ability to perform approved physical safety interventions in accordance with TCI training.
Pass all required post-offer background checks.
Current TB screening showing no signs or symptoms of tuberculosis prior to the start date.
Complete Therapeutic Crisis Intervention (TCI), Basic Life Support (BLS), Trauma-Informed Care, and Youth Engagement certifications within 30 days of hire.
Complete Mental Health First Aid, Advanced De-Escalation, and Peer Mentoring Training within the first 6 months.

Nice To Haves

Two years of experience in a residential or behavioral health setting preferred.
Associate degree or active enrollment in a related bachelor's degree program may substitute for experience.
Valid Ohio driver's license with an acceptable driving record preferred.

Responsibilities

Provide consistent, trauma-informed supervision and care to youth across daily living routines.
Use advanced de-escalation techniques, anticipate triggers, and intervene early to prevent escalation.
Exercise sound, independent judgment in fast-paced situations while balancing youth needs, safety, and program expectations.
Mentor and support entry-level staff by modeling trauma-informed care, professional communication, and crisis response.
Assist youth with hygiene, nutrition, and personal organization.
Integrate individual treatment plans and program policies into care decisions.
Document and report youth behavior, incidents, and changes in health or disposition accurately.
Participate in and help facilitate recreational, educational, and skill-building activities.
Serve as a positive role model and active contributor to the treatment team.
Provide client transportation as needed.
Attend required trainings, team meetings, and treatment conferences.