Case Manager 3 - Early Intervention Unit

Arizona Department of Administration • Phoenix, AZ

8d • Onsite

About The Position

The Arizona Department of Economic Security (DES), Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated Case Manager 3 to work in an Early Intervention Unit. DDD provides individuals with developmental disabilities and their families with flexible, high-quality, member-driven services and supports that encourage independent decision-making and community engagement.

The Case Manager works with children with developmental disabilities and their families, coordinating early-intervention services and supporting family-centered outcomes in the child’s natural environment. The role includes home visits, developing and facilitating Individualized Family Service Plan (IFSP) meetings, assessing children’s progress, explaining family rights and responsibilities, and coordinating with community agencies and the Department of Child Safety when needed.

The position is based at 8620 North 22nd Avenue, Phoenix, Arizona. Driving is an essential job function. Applicants may not be licensed or certified by the DDD Office of Licensing, Certification and Regulation; have a principal interest in, or a spouse or close family member with a principal interest in, a DDD Qualified Vendor Agreement; or be employed or subcontracted by a DDD Qualified Vendor.

Requirements

• Bachelor’s degree in Early Childhood, Early Childhood Special Education, or Family Studies; or a bachelor’s degree in a closely related field, such as Psychology, Social Work, Elementary Education, or Sociology, with course review and approval by ADES/AzEIP.
• Alternatively, for individuals hired in the AzEIP system as a Service Coordinator before July 1, 2001, documentation of continued satisfactory work in an AzEIP Service Coordinator position from the date of hire.
• Knowledge of methods, procedures, and techniques used to develop Individualized Family Service Plans.
• Knowledge of HIPAA.
• Knowledge of federal and state statutes and agency policies and procedures relating to care and assistance for individuals with developmental disabilities.
• Knowledge of case-management principles and practices.
• Skill in initiating, developing, and maintaining member service plans.
• Oral and written communication skills.
• Conflict-resolution skills.
• Ability to work independently and within diverse work teams.
• Ability to organize and manage a caseload.
• Ability to drive a motor vehicle.
• A current, valid, class-appropriate driver’s license; required driver training and satisfactory driving-record checks. Employees using a personally owned vehicle for state business must maintain legally required liability insurance.
• Valid Level One fingerprint clearance card issued under A.R.S. 41-1968 to work with children and vulnerable adults.
• Subject to searches of the Department of Child Safety Central Registry and Adult Protective Services Registry.
• Successful background and reference checks; employment is contingent on completing the process and the Agency’s ability to reasonably accommodate restrictions.
• Successful completion of the Electronic Employment Eligibility Verification Program (E-Verify), as required for newly hired State employees.
• Applicants must not be licensed or certified by the DDD Office of Licensing, Certification and Regulation; have a principal interest in, or a spouse or close family member with a principal interest in, a DDD Qualified Vendor Agreement; or be employed or subcontracted by a DDD Qualified Vendor.

Nice To Haves

• One year of experience working with people with developmental disabilities.
• Bilingual in Spanish.

Responsibilities

• Drive to conduct home visits and meet with individuals and families, in compliance with applicable requirements and timelines, to develop relationships and understand family dynamics, priorities, resources, concerns, and supports.
• Make appropriate referrals to community agencies.
• Convene and facilitate multidisciplinary Individualized Family Service Plan (IFSP) meetings at least every six months for each child to support progress toward outcomes in the child’s natural environment.
• Offer families the AzEIP surveys at IFSP meetings.
• Educate parents about their rights, responsibilities, and procedural safeguards.
• Teach parent advocacy skills.
• Assist families with the grieving process when applicable.
• Collaborate directly with the Department of Child Safety (DCS) to meet the needs of a child in the DCS system.
• Assess each child’s progress regularly.
• Organize and manage a caseload.
• Lead a team of Support Coordinators in the supervisor’s absence.

Benefits

• Affordable medical, dental, life, and short-term disability insurance plans.
• Participation in the Arizona State Retirement System (ASRS).
• Long-term disability plans.
• 10 paid holidays per year.
• Paid vacation and sick time.
• Up to 12 weeks per year of paid parental leave for a newborn or newly placed foster or adopted child.
• Deferred compensation plan.
• Wellness plans.
• Tuition reimbursement.
• Stipend opportunities.
• Infant at Work Program.
• Rideshare and public transit subsidy.
• Career advancement and employee development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level