Case Manager 1 - West Village (New Haven)
About The Position
The Case Manager 1 provides staff support and direct client care within the West Village program in New Haven. West Village offers individualized case management and life-skills services to adults with histories of chronic homelessness and mental health and/or substance use disorders. The program aims to help clients maintain housing and improve day-to-day functioning. Working within Adult Services on the Residential Behavioral Health Treatment care team, the Case Manager supports clients’ recovery from mental illness, substance use, and homelessness. The role provides comprehensive case management, including intake assessments, individual care plan development and implementation, and coordination with treatment providers and community resources. The position is non-exempt and works under the supervision of program management. This is a full-time, 40-hour-per-week position, Monday through Friday, 9:00 a.m. to 5:00 p.m., at 52 Howe Street, New Haven, Connecticut. Newly hired employees must attend a mandatory two-day orientation at The Connection’s Roscommon office in Middletown.
Requirements
- Some post-secondary education.
- At least 2 years of related experience in direct service and case management.
- Valid Connecticut Driver’s License.
- Regular and predictable attendance.
Responsibilities
- Provide staff support and direct client care.
- Deliver comprehensive case management services to clients.
- Conduct intake assessments.
- Develop and implement individual care plans.
- Coordinate with treatment providers and community resources.
- Support clients’ recovery from mental illness, substance use, and homelessness.
- Help clients maintain housing and improve day-to-day functioning.
Benefits
- Medical, dental, and vision benefits, along with additional voluntary coverages, with full-time employment.
- 403(b) retirement plan with employer matching contribution.
- Company-paid short- and long-term disability and life insurance with full-time employment.
- Paid time off, including vacation, personal, and sick time, with full-time employment.
- 12 paid holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
