Case Manager 1 - West Village (New Haven)

The Connection•New Haven, CT
•$22 - $22•Onsite

About The Position

The Case Manager 1 provides staff support and direct client care for West Village, which offers individualized case management and life skill building services to adults with histories of chronic homelessness and mental health and/or substance use disorders. The program aims to help clients maintain housing and improve day-to-day functioning. Working within Adult Services as part of the Residential Behavioral Health Treatment care team, the Case Manager 1 supports clients’ recovery from mental illness, substance use, and homelessness. The role delivers comprehensive case management services, including intake assessments, developing and implementing individual care plans, and coordinating with treatment providers and community resources. This is a non-exempt position under the supervision of program management. The position is full-time, 40 hours per week, Monday through Friday, 9 a.m. to 5 p.m., at 52 Howe Street in New Haven, Connecticut. Newly hired employees must attend a mandatory two-day orientation at the organization’s Roscommon office in Middletown.

Requirements

  • Some post-secondary education.
  • At least 2 years of related experience in direct service and case management.
  • Valid Connecticut driver’s license.
  • Regular and predictable attendance is required.
  • Attend a mandatory two-day new-hire orientation if selected for employment.

Responsibilities

  • Provide staff support and direct client care.
  • Deliver comprehensive case management services to clients.
  • Conduct intake assessments.
  • Develop and implement individual care plans.
  • Coordinate with treatment providers and community resources.
  • Support clients’ recovery from mental illness, substance use, and homelessness.

Benefits

  • Medical, dental, and vision benefits, along with additional voluntary coverages, for full-time employees.
  • 403(b) retirement plan with employer matching contribution.
  • Company-paid short- and long-term disability and life insurance for full-time employees.
  • Paid vacation, personal, and sick time for full-time employees.
  • 12 paid holidays.
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