Case Management Trainee (Part-Time and Full-time)

Inland Regional Center•San Bernardino, CA

17h•Onsite

About The Position

The Case Management Trainee position is a 6-month to 12-month training position responsible for coordinating services and supports for individuals with developmental disabilities and their families, in accordance with the Lanterman Developmental Disabilities Services Act. This training role involves managing a smaller caseload of consumers, with the duration dependent on performance reviews. The position has no supervisory responsibilities. The part-time option is specifically for students enrolled in a bachelor's degree program with an expected completion within six months of hire.

Requirements

For Part-time position: Current enrollment in a Bachelor’s degree program in social work, psychology, or a related field from an accredited college or university.
For Part-time position: Must be awarded Bachelor's degree within six months of hire date.
For Part-time position: Must be available to work part-time, 20 hours per week and transition to a full-time work schedule, 40 hours per week, after six months from hire date.
For Full-time position: BA or BS degree from an accredited college or university.
Ability to handle change well and be flexible and adaptable in dealing with interruptions, new priorities, and new assignments.
Ability to follow oral and written direction.
Ability to establish and maintain effective working relationships with others.
Ability to work cooperatively and effectively with others.
Perform as a member of a team, answering questions, sharing expertise and generally contributing to the harmony of the team.
Assure that consumer rights and dignity are maintained in the provision of services.
Good verbal and written communication skills.
Full use of an automobile, possession of a valid California driver's license and liability insurance for the minimum amount prescribed by law or ability to provide for independent transportation.
Must have and maintain a safe driving record.

Nice To Haves

Bilingual preferred.

Responsibilities

Coordinate services and supports for persons with developmental disabilities and their families.
Manage a smaller caseload of consumers.
Complete necessary paperwork, reports, etc., on a timely basis.
Implement the agency's mission statement and core values.
Promote the agency's vision with staff and the community.
Coordinate, implement, and update the Client Development Evaluation Report (CDER), Annual Review, and Individual Program Plan (IPP).
Evaluate consumer progress and plan as identified in the IPP on an ongoing basis.
Provide advocacy services to consumers and their families.
Attend relevant meetings (IEP, ITP, IHC) and prepare necessary paperwork.
Seek out and effectively utilize generic resources on behalf of consumers and their families.
Complete individual or family crisis intervention and document activities.
Complete Special Incident Reports (SIR) as required and on a timely basis.
Inform other programs and representatives of other agencies as appropriate.
Coordinate consumer assessment, including medical, psychological/developmental, educational, or vocational, and others as needed.
Provide information and referral services.
Complete placement and liaison activities as required under the direction of the Program Manager.
Accompany sponsor on Medicaid Waiver consumer contacts and assist in completing required documentation.
Arrange for the placement of consumers in residential facilities, day programs, and/or other training programs as clinically indicated and approved by the Interdisciplinary Team.
Complete facility audits (ICRC 513 Community Care Facility Audit form) and forward to the Quality Assurance Program.
Perform unannounced facility audits as assigned.
Keep Program Manager informed of caseload status, community needs, community liaison activities, and unusual or difficult case situations.
Keep appropriate manager informed of pending work, work in progress, and problems encountered.
Participate in case conferences and interagency meetings.
Assure that consumers' rights and dignity are maintained in the provision of services.
Complete agency orientation training sessions.
Visit Level 4-3-2 residential facilities and appropriate day programs as assigned.
Annually participate in at least one Quality Assurance evaluation/audit of a community care facility, a health care facility, or a day program.
Meet with the Program Manager for training and guidance weekly.
Complete administrative requirements, Purchase of Service forms, and Consumer File Record Documentation in accordance with agency policies and procedures.
Achieve at least 95% of required case-related paperwork completion within designated time frames.
Facilitate the purchase of services identified in the IPP.
Be prepared for compliance review, eligibility review, and other administrative case reviews.
Complete daily Targeted Case Management documentation accurately and on a timely basis, documenting all Consumer Services Coordinators activity and securing all possible units but no less than the minimum number set by management.
Correct any out-of-date record deficiencies.
Work cooperatively and effectively with others as a member of the team.
Handle change well, being flexible and adaptable with interruptions, new priorities, and new assignments.
Maintain good attendance and punctuality.
Utilize agency’s IT systems as assigned, maintaining security and following protocol.
Seek to maintain and expand relevant knowledge base.
Attend training sessions as required.
Keep informed on state and agency level changes in philosophy, policy, and procedures and share information with program staff.
Organize travel efficiently and effectively.
Comply with and ensure program compliance with agency’s Personnel Policies and Procedures.
Utilize bilingual skills in all aspects of the job as able and as required.
Successfully complete all assignments arising out of the agency’s Performance Contract.
Maintain a safe driving record.
Use office equipment appropriately and keep it in good repair.
Keep work area neat and orderly.
Observe all safety rules.
Perform different or additional work as assigned.