Case Management Specialist

THE SALVATION ARMY•Dalton, GA

1d•Onsite

About The Position

The Case Management Specialist interviews, accepts, and provides comprehensive, structured case management to clients in an assigned caseload who participate in domestic violence outreach, Pathway of Hope, and prevention services. The role considers each client’s history and needs to determine appropriate program plans, develops goals, evaluates progress through mentoring and counseling, and advocates for services that help clients functionally cope with their environment. The position also maintains compliance with funding requirements and researches and obtains funding for the Pathway of Hope program.

Requirements

Bachelor’s degree from an accredited college or university in social work, behavioral science, or a related field, or an equivalent combination of training and experience that provides the required knowledge, skills, and abilities.
Three years of progressively responsible experience providing direct case management or social services, including assessing client needs and developing individual, comprehensive, long-term recovery action plans using a wide variety of resources.
Valid state driver’s license.
Ability to meet attendance requirements.
Ability to read, write, and communicate in English.

Responsibilities

Interview applicants, determine eligibility for enrollment under established facility guidelines, conduct needs assessments, gather relevant information, and refer applicants to other agencies when the program is not appropriate.
Develop comprehensive goals and program plans for eligible clients, typically lasting three months or more, based on individual circumstances and abilities; explain goals clearly and counsel clients on changing or stopping negative behaviors.
Meet regularly with clients to discuss and evaluate progress, feelings, impressions, changes, and personal growth; maintain accurate, current records; receive incident reports and enforce disciplinary actions for violations of house guidelines.
Facilitate individual and group discussions to support clients’ progress, redirect negativity, promote self-awareness, and provide encouragement.
Plan, coordinate, or facilitate life-management classes that build skills for coping with the clients’ environments; obtain speakers and workshop presenters as needed.
Maintain awareness of program requirements for existing funding, ensure measurable outcomes meet requirements, and adjust case-management processes as necessary.
Research and obtain funding for the Pathway of Hope program.
Perform other duties as assigned.