Case Management Specialist

Matthew 25 AIDS Services•Bowling Green, KY

About The Position

The Case Management Specialist provides medical case management services under the Kentucky HIV/AIDS Care Coordination Program (KHCCP). The role includes conducting social service assessments and connecting people living with HIV to needed services offered through federal, state, and local community programs. The specialist works with patients and a multidisciplinary team to support access to medical care, medication, treatment-adherence counseling, and medical insurance, while developing individualized care plans and fostering connections with clients, informal supports, and community partners.

Requirements

  • A bachelor’s degree in social work, sociology, psychology, counseling, nursing, or a related field is preferred; candidates with two or more years of case management experience will also be considered.
  • Experience working in a nonprofit organization or a strong desire to work in a service-driven environment.
  • Commitment to Matthew 25’s mission, vision, and values.
  • Flexibility to serve a large geographic area in Kentucky, which may require travel.
  • Valid driver’s license, at least three years of driving experience, and fewer than two moving violations in the past three years.
  • Ability to pass a drug screen and background test.

Nice To Haves

  • A bachelor’s degree in social work, sociology, psychology, counseling, nursing, or a related field.
  • Two or more years of case management experience.

Responsibilities

  • Assess and identify each patient’s individual needs and provide appropriate interventions.
  • Provide advocacy, support, and education to promote patient wellness.
  • Use a patient-centered approach to connect patients with formal and informal supports, develop inclusive individualized care plans, and make referrals as needed.
  • Encourage health literacy and help clients make informed decisions about their health.
  • Strengthen professional practice by learning field best practices and developing new skills.
  • Ensure clients obtain certification or recertification for the Kentucky Ryan White Program.
  • Work with patients and the multidisciplinary team to support access to medication, treatment-adherence counseling, and medical insurance.
  • Document services using multiple software platforms.
  • Build strong connections with clients, informal supports, and community partners to help clients access direct medical care.

Benefits

  • Competitive pay reflecting skills and experience.
  • At least 17 days of paid time off and 12 paid holidays.
  • No required overtime.
  • Three medical plan options, vision insurance, dental insurance, and company-paid life insurance.
  • Company-sponsored continuing education and development programs.
  • Retirement plan with company matching up to 4%.
  • Public Service Student Loan Forgiveness options.
  • Mission-focused, supportive workplace.
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