Case Management Specialist Supervisor

State of Maryland•Frederick, MD

1d•Hybrid

About The Position

Join Us in Making a Difference at DJS! The Maryland Department of Juvenile Services (DJS) is dedicated to transforming young lives, creating safer communities, and fostering equitable systems. We are seeking passionate individuals for the role of the Case Management Specialist Supervisor, so come join our team and make a meaningful impact on youth and the community at DJS! The main purpose of this position is to plan, direct, and coordinate the delivery of community case management services for juveniles within an assigned county or geographic region. The incumbent provides leadership and guidance to Case Management Specialists, ensuring effective case management practices, coordination of services, and compliance with departmental policies and procedures. This position also serves as a key liaison with court personnel, legal representatives, law enforcement, agency partners, youth, and families to address case-related matters, communicate expectations, resolve concerns, and support successful case outcomes.

Requirements

A Bachelor's degree from an accredited college or university.
Three (3) years of experience providing case management services to emotionally or socially maladjusted, delinquent, victimized or exceptional juveniles in a community or residential setting.
Employees appointed to positions in this classification are required to become fully certified by the Maryland Correctional Training Commission within 90 days of appointment and maintain certification while employed.
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.
U.S. Citizenship or Resident Alien status
Must be at least 21 years of age
A thorough background check, including fingerprinting and drug testing
An oral interview, and Physical and psychological examinations.
Employees in this classification are subject to substance abuse testing in accordance with Code of Maryland Regulations 17.04.09, Testing for Illegal Use of Drugs.

Nice To Haves

A Bachelor's degree in a Social or Behavioral Science major (such as Criminal Justice, Sociology, Human Relations, Psychology, Child and Adolescent Studies or Social Work, or other closely related field)
At least one (1) year of supervisory experience in providing services to youth in a community or residential setting
At least one year of experience supervising lower-level Case Management Specialists in a community or residential setting

Responsibilities

Planning, directing, and coordinating the delivery of community case management services for juveniles within an assigned county or geographic region
Supervising, assigning, and evaluating the work of Case Management Specialists to ensure effective case management operations
Collaborating with representatives from the State’s Attorney’s and Public Defender’s Offices, courts, legal representatives, law enforcement, public and private agencies, and families to obtain and clarify information, explain procedures and expectations, coordinate services, and resolve concerns
Reviewing case reports, recommendations, and related documentation to ensure accuracy, completeness, and compliance with departmental standards
Providing guidance and direction to staff regarding case management practices, court-related matters, treatment services, and resolution of case concerns
Coordinating court-related activities, including the preparation and presentation of case materials, staff recommendations, and placement considerations
Communicating court decisions, directives, and other case-related information to appropriate DJS staff and external stakeholders
Addressing operational issues, complaints, and service delivery concerns while promoting effective problem resolution
Participating in staff meetings, conferences, training activities, and professional development opportunities related to juvenile justice services and case management practices
Maintaining knowledge of current developments, policies, and practices related to juvenile delinquency services and community-based case management programs