Case Management Supervisor
About The Position
Greenwich House, founded in 1902, is a nonprofit organization dedicated to fostering wellness, creativity, and connection in New York City. Its affiliate, Heights and Hills, has served Brooklyn's older adults and their families for over 50 years, promoting successful aging in the community. This full-time Case Management Supervisor role is with Heights and Hills, focusing on serving homebound older adults and their families in Brooklyn. The position involves overseeing daily operations, supervising case managers, monitoring service quality, and ensuring program goals are met, contributing to a mission-driven organization making a lasting impact.
Requirements
- LMSW or LCSW with two years of experience working with the elderly
- Awareness of the biological, psychological, and social aspects of aging and the impact of disabilities and illnesses on aging and the family
- Excellent organizational skills
- Strong communication skills
- Knowledge of community resources and public benefits eligibility
- Proven ability to work both independently and as part of a team
- SIFI Certified or eligible (3 yrs post Masters)
- Must be able to travel on public transportation to do community presentations and home visits with staff
Nice To Haves
- Bi-lingual and cultural competency in Spanish, Chinese or Haitian Creole.
- Knowledge of Department for the Aging case management standards
- Familiarity with the Viveda database
Responsibilities
- Oversee management of Department for the Aging funded-Case Management program with other supervisors.
- Supervise five case managers in their daily work.
- Work with Case Management Program Director and Intake Coordinator to assign cases.
- Review case records of case management staff for DFTA standards compliance and clinical appropriateness.
- Identify staff needs and develop in-service training to meet those needs with other supervisory staff and Case Management Program Director.
- Supervise and coordinate activities of student interns.
- Represent the agency at community meetings.
- Reach out to community leaders, community organizations and service providers to make them aware of Heights and Hills services, as well as to identify those in need of services and identify gaps in service in the community.
- Forge community partnerships to enhance the life of seniors in the community.
- Work with the Case Management Director and other staff on special projects.
- Compile statistics, prepare reports, keep attendance and other required records.
- Perform other duties as required.
Benefits
- Medical/dental/vision insurance
- 403(b) plan
- Generous paid time off
- Other benefits in accordance with applicable plan documents
- Exclusive perks and discounts for Greenwich House programs and services, including classes, lessons, and events
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
